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Luke Jefferson

Activity overview

Latest activity by Luke Jefferson

New feature candidate: SQL Tab Magic available in BETA
Hello! Here at Red Gate we’ve been working on a new feature for the next major release of SQL Prompt. It’s called SQL Tab Magic, and it improves tab management in SQL Server Management Studio. ...
10 followers 19 comments 0 votes
Hi Michael, We do take all bugs very seriously but please understand we have to prioritize everything we do. We try to rank bugs on their frequency, the number of people affected (which we monitor via a combination of our own error reporting software and JIRA) and their estimated severity. We review high priority bugs every sprint, so about every two weeks, and allocate a portion of every sprint to tackling them. We tackled 15 user-reported bugs over the course of the SQL Prompt 5.1 release and we recently emailed the 227 SQL Prompt users who reported those bugs asking them to download a beta version for further testing. A bug that causes a crash for a large number of users has to take priority over an enhancement for a small number of users. I agree we should try to improve the visibility of reported bugs and I’ll have a think about the best way to improve this situation going forward. Sharing all issues would be counterproductive as there are literally thousands of very particular and nuanced requests; there are several hundred formatting issues alone. We are trying to improve the feedback process and believe this will eventually translate to a better product. We will soon be announcing a product blog where we hope to share more frequent builds: perhaps we could start by announcing the bugs that are going to be tackled? The team introduced Uservoice to help users report, vote on and prioritize feature requests. We figured this was easier to manage, for both the team and SQL Prompt users, than having them scattered across forum posts. We have to prioritize everything we do and having our users help with the prioritization—by limiting the number of votes they have—really helps us figure out what to tackle next. It’s far from ideal but I believe it’s a step in the right direction. In short, we try to do our very best for our users with the information we have and the resources available. I’d be happy to chat about this and future plans for SQL Prompt. All the best, Luke Jefferson Product Manager Red Gate Software E: luke.jefferson@red-gate.com / comments
Hi Michael, We do take all bugs very seriously but please understand we have to prioritize everything we do. We try to rank bugs on their frequency, the number of people affected (which we monitor ...
0 votes
/*--------- Do you have a feature suggestion for SQL Search?
Hi, We receive lots of feature requests for SQL Search, so in an attempt to increase their visibility and to make it easier for you to vote on the ones you'd like to see in a future version of SQL ...
2 followers 2 comments 0 votes
Do you have a feature suggestion for SQL Prompt?
Hi, We receive lots of feature requests for SQL Prompt, so in an attempt to increase their visibility and to make it easier for you to vote on the ones you'd like to see in a future version of SQL ...
2 followers 2 comments 0 votes