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Unable to connect to Base Monitor
This error is shown when Redgate Monitor can't connect to the base monitor (also called the monitoring service). You might also see the error "No connection could be made because the target machine...
The web server isn't authorized to access this base monitor
Redgate Monitor displays this error when you try to connect from a web server that the base monitor doesn't recognize.
To fix the problem, pair the base monitor with the new web server.
If you want...
Redgate Monitor connection error - Cannot generate SSPI context
If the status of a SQL Server instance on the Monitored servers configuration page is Connection failed - Cannot connect, and the exception message in the log file contains "Cannot generate SSPI co...
Can't connect to authentication service
This error "Can't connect to the authentication service" is displayed when you've configured Redgate Monitor to authenticate with Active Directory, but Redgate Monitor can't connect to Active Direc...
Incorrect service account credentials
If Redgate Monitor is configured to authenticate users with Active Directory, and you're locked out of your Active Directory service account, you need to switch the authentication mode back to the ...
Can't log in to Redgate Monitor with Active Directory
If Redgate Monitor is configured to authenticate users with Active Directory and you're unable to log in, check that:
you've typed your username and password correctly
you're authorized to access ...
CSS in Redgate Monitor UI Not loading properly
When using IIS as the Redgate Monitor Webserver, CSS can sometimes fail to load:
Firstly, check that you have the "Static Content" role installed in your webserver:
Then check that the mime type f...
SSL Setup for Redgate Monitor
This article will help you with using an SSL certificate for Redgate Monitor.
For Redgate Monitor v13 and later, follow the instructions on configuring HTTPS for the default web server if you are u...
HTTP 503 in the Redgate Monitor UI
This error usually means that SQL Server Reporting Services (SSRS) has been installed with the default port configuration, which creates a port conflict with Redgate Monitor.
If you wish to keep SS...
HTTP 500 in the Redgate Monitor UI
This is a common upgrade issue with the built in web server.
This only applies if you are using the built in web server, not IIS.
In the elevated command prompt, run:
netsh http add urlacl url=http...