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HOW do we pay for a license?

We have some in our account, they are expired now, I can't figure out how to pay for them and turn them back on.  URGENT

Jeff Bird
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  • Jon Kirkwood
    Official comment

    Hi Andy (Jeff Bird), 

    Thank you for reaching out on the Redgate forums. The most direct route to solve this concern would be to make contact with our sales team via sales@red-gate.com.

    You can also reach out to the support team (support@red-gate.com) with details of your license and we can forward through to sales to assist you in purchasing/renewing your licenses.

     

    Jon Kirkwood
  • Stacy4567

    If they're showing as expired, I'd first check whether there's a Renew, Reactivate, or Billing option in your account settings. If you don't see a way to pay for them, it's probably best to contact the platform's support team as soon as possible. They can usually tell you whether the expired items can still be reactivated or if a new purchase is required. Hope you get it sorted quickly!

    Stacy4567
    -1

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