Hi maybe you can help me here I'm stumped.
I have tried installing the server components for SQL backup Pro 6 onto my Windows Server 2008 x64 Enterprise instance using an account with admin credentials via the GUI with no luck.
I can however install the backup agent directly onto the machine using the SQBServerSetup.exe file. Activation of the license works ok.
Now when I run a backup or a restore the service bombs unexpectedly.
I reviewed the event log and got the following
Faulting application name: SQBCoreService.exe, version: 6.2.0.134, time stamp: 0x2a425e19
Faulting module name: snmpapi.dll_unloaded, version: 0.0.0.0, time stamp: 0x4a5bdb1f
Exception code: 0xc0000005
Fault offset: 0x74bc7cd6
Faulting process id: 0x15f4
Faulting application start time: 0x01ca45b77ee757c9
Faulting application path: C:\Program Files (x86)\Red Gate\SQL Backup 6\(LOCAL)\SQBCoreService.exe
Faulting module path: snmpapi.dll
Report Id: d6f5b44a-b1aa-11de-b8d9-0022198f8405
SQLVDI: Loc=TriggerAbort. Desc=invoked. ErrorCode=(0). Process=1688. Thread=3400. Server. Instance=MSSQLSERVER. VD=Global\SQLBACKUP_A6EF1284-B3BC-40A7-9ED0-99C89A853096_SQLVDIMemoryName_0.
Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: SQBCoreService.exe
P2: 6.2.0.134
P3: 2a425e19
P4: snmpapi.dll_unloaded
P5: 0.0.0.0
P6: 4a5bdb1f
P7: 74bc7cd6
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\sql.agent\AppData\Local\Temp\WERB359.tmp.appcompat.txt
C:\Users\sql.agent\AppData\Local\Temp\WERB36A.tmp.WERInternalMetadata.xml
C:\Users\sql.agent\AppData\Local\Temp\WERB4F2.tmp.WERDataCollectionFailure.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SQBCoreService.e_da9977343a7cea2640d716ad5640921ebe36fe59_cab_0945b4fe
Analysis symbol:
Rechecking for solution: 0
Report Id: d6f5b44a-b1aa-11de-b8d9-0022198f8405
Report Status: 4
What am I missing here?
I believe you are already working with Eddie on this issue (support incident number F0027316), however, if anyone in user-land has seen this error before, feel free to chime in!
I have tried installing the server components for SQL backup Pro 6 onto my Windows Server 2008 x64 Enterprise instance using an account with admin credentials via the GUI with no luck.
I can however install the backup agent directly onto the machine using the SQBServerSetup.exe file. Activation of the license works ok.
Now when I run a backup or a restore the service bombs unexpectedly.
I reviewed the event log and got the following
Faulting application name: SQBCoreService.exe, version: 6.2.0.134, time stamp: 0x2a425e19
Faulting module name: snmpapi.dll_unloaded, version: 0.0.0.0, time stamp: 0x4a5bdb1f
Exception code: 0xc0000005
Fault offset: 0x74bc7cd6
Faulting process id: 0x15f4
Faulting application start time: 0x01ca45b77ee757c9
Faulting application path: C:\Program Files (x86)\Red Gate\SQL Backup 6\(LOCAL)\SQBCoreService.exe
Faulting module path: snmpapi.dll
Report Id: d6f5b44a-b1aa-11de-b8d9-0022198f8405
SQLVDI: Loc=TriggerAbort. Desc=invoked. ErrorCode=(0). Process=1688. Thread=3400. Server. Instance=MSSQLSERVER. VD=Global\SQLBACKUP_A6EF1284-B3BC-40A7-9ED0-99C89A853096_SQLVDIMemoryName_0.
Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: SQBCoreService.exe
P2: 6.2.0.134
P3: 2a425e19
P4: snmpapi.dll_unloaded
P5: 0.0.0.0
P6: 4a5bdb1f
P7: 74bc7cd6
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\sql.agent\AppData\Local\Temp\WERB359.tmp.appcompat.txt
C:\Users\sql.agent\AppData\Local\Temp\WERB36A.tmp.WERInternalMetadata.xml
C:\Users\sql.agent\AppData\Local\Temp\WERB4F2.tmp.WERDataCollectionFailure.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SQBCoreService.e_da9977343a7cea2640d716ad5640921ebe36fe59_cab_0945b4fe
Analysis symbol:
Rechecking for solution: 0
Report Id: d6f5b44a-b1aa-11de-b8d9-0022198f8405
Report Status: 4
What am I missing here?