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4 comments
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Can you please turn on logging for the service by doing the following :
Open regedit and navigate to the following registry key :
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SQLBackupAgent(_InstanceName)
Modify the ImagePath value by appending -sqbdebug to the end of the string.
Now please try restarting the SQL Backup Agent.
A log file should be created in the Server Components Installation directory (%:\Program Files\Red Gate\SQL Backup\<instance name> by default).
Could you please send me any log files contained there (support@red-gate.com , subject: F0024635)?
If no log is created, please ensure the SQL Backup Agent Service has permissions to write to the folder where it is located. -
I am having the exact same problem.
What was the resolution?
Thanks! -
Could you please use Process Explorer or Handle (from Sysinternals/Microsoft) to determine which process is locking the data.sdf file on the server?
Thanks. -
I fixed this issue on my server.
For some reason, changing the reg key HKLM\SYSTEM\CurrentControlSet\Services\SQLBackupAgent by adding the -sqbdebug to the end fixed the problem.
I took the -sqbdebug to the end off the string and it still worked.
Not sure why this fixed it but give it a try.
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When open the SQLBackup GUI on another machine, and connect to the server I'm getting the following error...
Warning 402: Failed to open local data store: There is a file sharing violation. A different process might be using the file. [\\sqlbkup_test\sqlbkup_test\vSQLPatriot\Redgate\data.sdf]
Any idea where to start trouble shooting?