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SQL Prompt Sign in continuously opening with white screen

When connecting to an Azure database with MFA I get a popup box that is just a white screen. On rare occasions it will actually load and its a sign in screen for SQL Prompt. When it does not load no matter how many times I close it it just reopens.  Is there anyway to fix this?
JHarsh
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Comments

4 comments

  • adam_hafner
    @JHarsh What troubleshooting steps have you tried?  Have you tried uninstalling and reinstalling the app?
    adam_hafner
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  • JHarsh
    @adam_hafner Yes I have uninstalled all Red Gate products and reinstalled. I am currently using version 10.14.21.9884 SQL Prompt 10 and SSMS version 20.2.30.0 also this only happens when connecting to Azure DB with Microsoft Entra MFA.  All other SQL databases do not produce this screen.
    JHarsh
    0
  • CharlesSouthey
    I am seeing the same issue: I have several accounts on customer Azure tenants - it's only one of them that's triggering this, so it appears to be related to a specific Entra security setting. Unfortunately we've no way of identifying what that is or preventing it - the popup serves no purpose other than to be annoying as otherwise everything is working normally.

    CharlesSouthey
    0
  • Jimness
    Same issue here.  After closing the white dialog box SQL Prompt seems to work fine (i.e. it's been logged in and can see the tables etc.) but the white box persistently reappears and takes focus, which is annoying to the point of being unusable.  Any solutions please??
    Jimness
    0

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