Alert plain text emails

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  Hey Sean,
  
  Thanks for reaching out to Redgate with this information and sorry to hear that you are having some problems with email alerts in Redgate Monitor. I was able to locate a User Voice entry (User Voice is a forum we provide to customers to raise enhancement requests with our products) for this exact request in Redgate Monitor to be implemented. I am including the link below so you can also vote on this topic to be implemented.
  
  https://sqlmonitor.uservoice.com/forums/91743-suggestions?query=plain text
  
  That being said, in the meantime you may have to use a different solution for your alerting if emails are no longer an option. I am including our documentation on the different methods we currently support for alerting below which includes:
  
  

  • email
  • Slack Notifications
  • SNMP Traps
  • Webhooks
  • Scripts

  You may be able to use the scripting option to trigger a plain text email be sent out when an alert is triggered, but this would not be something Redgate Support could assist you in writing.
  
  https://documentation.red-gate.com/monitor/setting-up-script-notifications-239668102.html
  
  
  
  
  
  

  cperez September 18, 2024 16:28

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  Chris at Atlassian pointed me in the right direction- https://community.atlassian.com/t5/Opsgenie-articles/How-to-Extract-Custom-Fields-and-Data-into-an-Alert/ba-p/2133902
  
  Turns out a plain text version of the alert is sent in the email, you have to switch the Description to {{message}}
  
  

  Sean_Lively October 31, 2024 17:00

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