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Exception On SqlMonitor Service

Hello good time
SqlMonitor service has been stopped for several days.

Event  Error : 
--================================================================
Faulting application name: RedGate.SqlMonitor.Engine.Alerting.Base.Service.exe, version: 13.0.35.25354, time stamp: 0x6514d416
Faulting module name: coreclr.dll, version: 7.0.1223.47720, time stamp: 0x6514cca2
Exception code: 0xc0000005
Fault offset: 0x000000000016373e
Faulting process id: 0x2df8
Faulting application start time: 0x01dad032dd744729
Faulting application path: C:\Program Files\Red Gate\SQL Monitor\BaseMonitor\RedGate.SqlMonitor.Engine.Alerting.Base.Service.exe
Faulting module path: C:\Program Files\Red Gate\SQL Monitor\BaseMonitor\coreclr.dll
Report Id: 8144d93f-ddc6-4b44-89ce-54fd0133a73b
Faulting package full name: 
Faulting package-relative application ID: 
--================================================================



please guide me .


mOhAmAdreZa0011
0

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  • ThomasBE
    Your Redgate Monitor (13.0.35) is from Oct 2023. I would recommend updating to the latest 13.0 release at the least and maybe even to version 14.
    If you have a virtual machine running Redgate Monitor, you should always take a snapshot before making changes.

    Can't find any version history, but judging by the version of your coreclr.dll , your .NET version is out of date as well. 
    So updating both Windows and .NET is also recommended if you haven't done so.
    ThomasBE
    0
  • ATurner
    Hi mOhAmAdreZa0011

    Here is a link to the latest 13.0 https://download.red-gate.com/checkforupdates/SQLMonitorWeb/SQLMonitorWeb_13.0.61.6402.exe#

    If it is still erroring after this, please do let me know.
    ATurner
    0
  • ATurner
    Hi mOhAmAdreZa0011
    Do you require further assistance on this?
    ATurner
    0

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