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Hi Kim,
Thank you for your post. The Redgate Client should be proxy aware and work around it. If you also have a Firewall configured then this may also be preventing the connection. I would recommend checking this article for a list of the licensing endpoints - Licensing & update URLs to add to your AllowList in firewall
If you add those to the allowlist on the Firewall and then retry.
Failing that you can also navigate to http://localhost:22221/redgate/status.html and under recently connected products look for the tool you are trying to activate (Tool will need to have been opened in that session before accessing that link) Click the option "Activate here" and then login with your redgate ID when prompted. If you are listed on the license as a user then this should activate the tool. If not though it will also ask for the license key. -
Hello,
Thank you for the instruction.
When I added the DNS information on my hosts file like below.127.0.0.1 localhost:22221
94.236.39.224 licensing.red-gate.com94.236.39.224 productlogin.red-gate.com94.236.39.224 update.red-gate.comdownload.red-gate.com:80permits.red-gate.com:443
After login into RedGate, I received the following error message saying that Could not connect to Regate.
Am I missing anything here?
Thank you so much for your help.
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redgate client service was running and it looks something to do with proxy.
Thank you for your help.