RedGate Platform does not show in SQL Prompt tool bar menu

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  Hi @tyler_lee
  
  Redgate Platform features for SQL Prompt are currently only available for users with a subscription license for SQL Toolbelt Essentials - Could you confirm if you have a SQL Toolbelt Essentials subscription?
  
  Thanks,
  
  Owen

  ostandage January 13, 2022 08:18

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  I do have SQL Toolbelt Essentials, but not sure how to tell if it is subscription model. We paid for 3 year license so it may not be under the subscription based model yet. I know Red-Gate was migrating to that from an email I received a while back.

  tyler_lee January 17, 2022 13:43

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  Hi @tyler_lee
  
  I believe your license is perpetual rather than subscription and therefore doesn't have the current Redgate Platform entitlements for SQL Prompt.
  
  If you'd like to switch to a subscription license, please contact sales@red-gate.com or your account manager directly. 
  
  Thanks, 
  
  Owen

  ostandage January 17, 2022 15:39

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  Thanks I'll get with sales and see what needs to happen to move our licenses.

  tyler_lee January 17, 2022 16:10

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  Hi @ostandage
  I have a SQL Toolbelt Essentials (Desktop tools) license and I'm not able to see the option to connect  to Redgate Platform in SQL Prompt menu. Can you help me?
  
  https://documentation.red-gate.com/sp/features-available-only-in-sql-toolbelt-essentials-and-sql-toolbelt/redgate-platform/getting-started-with-the-redgate-platform/connecting-to-the-redgate-platform
  
  Ssms18 (version 15.0.18404.0) for SQL Prompt 10.11.5.26913.
  [Information] Current license: Enabled = True, Activated = True, Features = BulkCodeAnalysis, BulkFormatting, CrossProductIntegration
  

  juan_burgos_oe March 03, 2022 16:06

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  From the log message you have included, it looks like you don't have a SQL Toolbelt Essentials subscription licence. If you think you should have a subscription license, please contact support@red-gate.com and they will help you out further.

  AdrianB March 07, 2022 13:09

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  We are experiencing the same problem. The difference is that we have SQL Prompt Professional subscriptions. The strange thing is that one computer has access to the platform, while the other two do not.
  

  Boka December 20, 2024 10:51

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