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I have the same issue. I've sent an email regarding this problem but no reply. Did you find a solution?
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Got this answer "
Apologies, this has been caused by a bug in version 11.1.7, you can work around this by running the following query on the SQL Monitor database:EXEC settings.SetKeyValuePair @KeyName = N'AuthenticationType',
@KeyValue = 1,
@KeyValueType = N'NUMERIC'
or you can wait until the next version comes out and reinstall SQL Monitor then (I expect this to be out very shortly). " -
One of the Red Gate support folks sent me a link to grab v11.1.8.9619, which resolved the problem for me.
Now to write up an install guide for work, so we can get this deployed once our purchase goes through.
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Until I try to do anything at all.
I can't add users, I can't add servers to monitor, nothing. Every option like that throws up the pop-up "This feature is only available to Administrators." I've tried the steps for a forgotten administrator password, which didn't help. I've even tried setting it up to auto-login as admin which hasn't helped either...
Suggestions, hints, help?
Thank you,
Jason A