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Prompt does not work with SSMS 18.9.

It worked fine with 18.4 but I upgraded to 18.9 and now it won't work.  When starting SSMS, I immediately get an "Encountered unknown SSMS version 15.100.0.0" error. There is an SQL Prompt menu item but nothing works when you select anything.
tshad12
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Comments

12 comments

  • ostandage
    Hi @tshad12

    Please could you confirm which version of SQL Prompt you are using? SSMS 18.9.1 should work with the latest version (10.6.8). 

    Thanks, 

    Owen
    ostandage
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  • tshad12
    I am not sure what it is. I can get the menus to work but they don't go anywhere so I can't get the version.
    tshad12
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  • ostandage
    Hi @tshad12

    Please could you try upgrading to SQL Prompt 10.6.8 using the link here: 
    https://download.red-gate.com/checkforupdates/SQLPrompt/SQLPrompt_10.6.8.19311.exe

    Thanks, 

    Owen
    ostandage
    0
  • tshad12
    I am using SQL Prompt 9 and don't think I have a license for 10.
    tshad12
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  • tshad12
    It was working fine on SSMS 10.4.
    tshad12
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  • ostandage
    Hi @tshad12

    Unfortunately SQL Prompt 9 does not work with SSMS 18.5 or later. This is due to a breaking change within SSMS which was addressed in a later version of SQL Prompt 10. 

    In order to use SSMS 18.5 or later you will need to purchase a SQL Prompt 10 license. Otherwise you will need to downgrade to SSMS 18.4 to continue using SQL Prompt 9.

    Thanks, 

    Owen
    ostandage
    0
  • tshad12
    Not sure if my company would approve upgrade price. And I tried to reinstall the 18.4 version but it would work correctly. Oh well.
    tshad12
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  • tshad12
    Is there an upgrade price or is it just one price.
    tshad12
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  • ostandage
    Hi @tshad12

    As far as I am aware, if your support and upgrades contract has expired, you will need to purchase a full new license. We do now offer SQL Prompt on subscription as well as perpetual licensing. Please feel free to contact our sales team for more information. 

    Thanks, 

    Owen
    ostandage
    0
  • len
    SSMS 18.9.1  and SQL Prompt 10.6.11.19980  Same issue.......
    len
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  • AdamW1234
    Same here: SSMS 18.9.1 and SQL Prompt 10... SSMS just opens, is unresponsive, then crashes.
    AdamW1234
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  • btitular
    Updated to SQL prompt to 10.6.15.21056 running SSMS v18.9.1 this morning  - getting random crashes all afternoon. Got an error message once - but I didn't capture it. Other times, it just restarts. Sometimes I get lucky and can recover my work. Will try to capture the error next time.
    btitular
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