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If you run the following on the server where the backup is running:
EXEC master..sqbutility 9997
is there a file named SQBCoreService_bugreport.txt generated in the folder where the SQL Backup Agent service is installed? Can you send that file to me?
If you run
EXEC master..sqbstatus
are there any results returned? If there are, could you run the same command again, and let me know if the values have increased?
Thanks.
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I am not sure if this has any impact on the red gate tool.
Please advice.