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Cannot Install SQL Search on Brand New Laptop

Hello.  I'm trying to set-up a new laptop with SSMS 18.4 on Windows 10.  I normally put RedGate SQL Prompt and SQL Search on my SSMS.

SQL Prompt installed just fine, but SQL Search will not.  I am using the SQL Search 3.4 installed, downloaded fresh from red-gate.com.  

The installer errors with the following message:

How do I install this software properly?  This laptop, being brand-new, has never had a previous version of SSMS, or any Red Gate tools for me to uninstall or alter (which seems to be the common refrain on the other questions I've seen around this similar topic).
BryanH
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  • Pete_Ruiz
    Hello @BryanH ,

    What version of SQL Server Management Studio do you have installed on this machine? Also, what .NET Framework is installed? From the error message, it looks like you don't have SSMS installed yet which is required before you can install the add-on. Can you confirm this?

    Kind regards,

    Pete Ruiz
    Pete_Ruiz
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  • Pete_Ruiz
    Hi @BryanH ,

    Sorry, you actually mentioned the SSMS version. We've opened a support ticket for you. Can you please reply with the installation log files? You can retrieve the log file by clicking on the Redgate icon at the top left of the installation wizard.

    Kind regards,

    Pete Ruiz

    Pete_Ruiz
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  • Margo
    I am having the exact same issue.  I have used SQL Search extensively in the past.  Today, I installed SSMS 18.4 and tried to install SQL Search, but I am unable to do so.


    Margo
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