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"Unauthorized" when attempting to add a VMWarte host to SQL Monitor

SQL Monitor 9.2.14
I'm unable to add a VMWare host to SQL Monitor.  When I do, I get "Unauthorized".  I have verified that I can access the vsphere web client via https using the read-only credentials configured for the account running the SQL Monitor base monitor service account.  Will you help me resolve this, please?
TIA,
-Peter

PeterDanielsCRB
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Comments

7 comments

  • Russell D
    Are you able to send in the log files please?
    Russell D
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  • PeterDanielsCRB
    Apologies for the delay in my response, @Russell D.  I DL'd the log files zip from the Configuration page.  I'm a hesitant to post them here.  Can you verify that it's safe?  If not, shall we open a support case?
    PeterDanielsCRB
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  • Russell D
    Hi Peter - yes. Apologies for the lack of response as well, this didn't notify me for some reason. Email them into Support and we can take a look.
    Russell D
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  • PeterDanielsCRB
    No worries, @Russell D.  I've been bouncing around with other projects.  I'll send the logs to support.
    PeterDanielsCRB
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  • PeterDanielsCRB
    I'm rather confused about that last post, @Russell D .
    PeterDanielsCRB
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  • PeterDanielsCRB
    The answer to this is that we needed to use the top-level vCenter host name/IP itself, not the host name/IP of the individual VMWare hosts (that house guest VMs) within vCenter.
    PeterDanielsCRB
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  • Russell D
    Sorry I posted in the wrong thread!
    Russell D
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