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Updating or adding an AD user error

When I try to add or update an AD user I get an error after clicking Confirm. The form closes and a "Cannot find principal server" error appears. The user is not updated or added (but they can be deleted).

Gets this error message:


What am I missing? I have experienced the problem in both 9.2.10.24841 and 9.2.12.25213

Remmer
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  • squigley
    Good Morning!
    Thanks for your inquiry and sorry to hear about your issue with SQL Monitor. In order to troubleshoot this further, I'll create a support ticket for you and contact you there with further instructions.

    Thanks!
    squigley
    0
  • squigley
    We were able to investigate this with the customer and found the root cause to be the AD setup on their end.
    squigley
    0
  • Inbo
    I encountered the same error when adding user as: First.Last@domain.com
    Solved it by adding user as: Domain\AccountName

    Inbo
    0

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