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'Unsupported database version 4' after downgrade from v10 to v9.5

I received the error 'Unsupported database version 4' when I open SSMS (2014, version 12.0). I think it's because I did the following:

  Had a license for SQL Prompt 9
  Followed the prompts to upgrade to SQL Prompt 10
  Got a message that the trial had expired
  Uninstalled SQL Prompt 10 and re-installed v9.5.8 (using SQLDeveloperBundle.exe from 02/07/19)

How can I stop the error being reported every time I open SSMS?

Thanks
Gareth99
0

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  • Gareth99

    Thanks for getting in touch.  I'm sorry to hear that you're having problems with SQL Prompt.

    To stop this message appearing you can either delete your tab history file (    <span>%LOCALAPPDATA%\Red Gate\SQL Prompt<br>9\SavedTabs.db</span>) but be warned you will lose your tab history.

    Alternatively, you can try upgrading to SQL Prompt v9.5.22 which should fix the issue, please use the following download link:
    https://download.red-gate.com/checkforupdates/SQLPrompt/SQLPrompt_9.5.22.12050.exe

    If you have any questions, just let me know and I'll be happy to help.

    Kind Regards,

    Sarah
    Customer Support Team
    Gareth99
    0
  • Gareth99

    Thanks for getting in touch.  I'm sorry to hear that you're having problems with SQL Prompt.

    To stop this message appearing you can either delete your tab history file (    <span>%LOCALAPPDATA%\Red Gate\SQL Prompt<br>9\SavedTabs.db</span>) but be warned you will lose your tab history.

    Alternatively, you can try upgrading to SQL Prompt v9.5.22 which should fix the issue, please use the following download link:
    https://download.red-gate.com/checkforupdates/SQLPrompt/SQLPrompt_9.5.22.12050.exe

    If you have any questions, just let me know and I'll be happy to help.

    Kind Regards,

    Sarah
    Customer Support Team
    Gareth99
    0

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