How can we help you today? How can we help you today?

How do I uninstall and reinstall SQL Search 3 when it's not in my programs?

I had SQL Search 3 installed for SSMS 17.9 and wanted to also have it available in 18.0. I thought I'd have to uninstall and then reinstall to get this to work since that is what I had to do with SQL Prompt 9. SQL Search 3 is now gone from my programs as well as SSMS Integration Pack 1. When I try to reinstall it says that 3.2 is already installed.
Hanna
0

Comments

3 comments

Sort by
  • Robyn

    Hi Hanna, 

    This is usually due to leftover registry keys in the machine's Registry!

    There was a known issue with our uninstaller where uninstalling would leave some keys - for SQL Search, it is likely this one:

    HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SQL Search 3  

    Delete this registry key and the installer should stop thinking that SQL Search is still installed.

    Let us know if that then allow you to reinstall!

    Robyn
    0
  • gneira
    Hi, this solution is not working for me. I have deleted every entry of SQL Search and RedGate in my registry and I still can´t install a newer version of SQL Search because it is still sending me the message that I have an older version of SQL Search installed.
    gneira
    0
  • Robyn
    Hi @gneira

    Please raise a ticket with support via your customer portal here and we'll advise you on your case specifically. 
    Robyn
    0

Add comment

Please sign in to leave a comment.