Error message whilst creating an image

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  Hi, are you using a version of SQL Clone that is 3.0.5 or later? if not, please update  : )
  

  AaronC December 14, 2018 16:27

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  Sigh we are using v3.0.0.12943    Thank you guess I will be pestering our Sys Admin on Monday 

  BobF December 14, 2018 16:29

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  Good afternoon we have upgraded to SQL Clone 3.0.7.14330. We cannot create images error message attached 

  BobF December 17, 2018 15:36

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  Hi, try the following troubleshoot
  https://documentation.red-gate.com/clone3/troubleshooting/common-issues/attempted-to-perform-an-unauthorized-operation-while-creating-images
  
  

  AaronC December 17, 2018 16:06

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  Opps my bad!  Yes the directory in the error message was changed to the protect the innocent.  Yes the directory does exist.  When I was testing this on Friday I was able to create images without any issues.  So the AD group my account is a part of had the required permissions to networkshare on Friday.  All we have done since then is download and upgrade the version of SQL Clone to 3.0.7.14330.
  
  I will ask our sysadmin to double check the permissions on the networkshare.  That said they might be a bit grumpy about since that was one aspect set up documentation that could be improved. 

  BobF December 17, 2018 16:17

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  Follow up question, we might require to change the location of the file share where the images are stored.  How can we do this?  I cannot see anything in the GUI or documentation. Thanks

  BobF December 18, 2018 09:45

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  Please ignore the previous question, I was having a silly moment.  All sorted now :-)
  
  

  BobF December 18, 2018 10:11

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  We dont have a easy way to do this yet. We generally discourage people from editing the SQL Clone config database. But if you really need to, you can manually update the locations in there.
  You will need to remove all clones that reference to the image, otherwise they will be break.
  
  Thank you for mentioning this requirement, we will take this feature request into consideration. : )
  

  AaronC December 18, 2018 10:12

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  BobF said:

  Please ignore the previous question, I was having a silly moment.  All sorted now :-)
  

  Great! Glad you've got it sorted : )
  

  AaronC December 18, 2018 10:22

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