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404 error when trying to retrieve error reports

we're getting a 404 error when attempting to view our error reports. Error dialog says:

Error downloading reports

The request failed with HTTP status 404: Not Found. (occurred once)

Is this a serious error that should be reported to Red Gate?


Yes No



Clicking yes and trying to send the error report results in a similar message. The dialog for sending the report successfully prepares the error report but then fails with "Connecting to server. (ERR 2001: The request failed with HTTP status 404: Not found.)"

This was working for us fine up until yesterday when we upgraded from an older version. All other internet activity on this machine works fine.
gheradel
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  • RichardL

    Hi @gheradel


    Thanks for your post. 

     

    This looks like a question that one of Support engineers will need to investigate for you.

     

    If you've a got support contract, please send us a ticket. Provide as much information as you can - screenshots of any errors, log files etc – so we can help you as fast as possible. 

    RichardL
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