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SQL Monitor keeps loading for hours without providing Data

Hi Experts,
I need to have a look at the server health during a period some time older than 1 month. When i select the date and time range, the monitor keeps on loading for hours and does not provide any data.

I even checked at the DB where the data is collected and noticed no locks/blocks, i even restarted base monitor and web service but still no help.

Can anyone help on this

Regards,
Karthik Kulkarni
karthikkulkarni
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  • Russell D
    What are your purge settings? Config > Data purging.
    Russell D
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  • karthikkulkarni
    Hi

    Hi Russell,

    Here is the purge settings.

    Thanks
    Karthik Kulkarni
    karthikkulkarni
    0
  • RichardL

    Hi @karthikkulkarni


    Thanks for your post and additional info. 

     

    This looks like a question that one of Support engineers will need to investigate for you through the support channel. 

     

    If you have a support contract, please send us a ticket. Provide as much information as you can - screenshots of any errors, log files etc – so we can help you as fast as possible.

    If you're not covered by a Support contract at the moment, email our Sales team at sales@red-gate.com, and they'll be able to help.

    RichardL
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