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Hi R J,
Sorry to hear you've been having problems getting email to work in SQL Response.
There is a support page specifically about setting up email. You need to apply the email recipients you want to a configuration template before emails will be sent. You can then tweak individual alerts on Servers to be sent to different email recipients, if required.
http://www.red-gate.com/supportcenter/Content.aspx?p=SQL%20Response&c=SQL_Response/help/1.1/SR_Emails.htm&toc=SQL_Response/help/1.1/toc553021.htm
Please can you let me know if this page answers your question. If not, please post again, and we will try to diagnose your specific issue:
Kind regards,
Brian Harris
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I installed SQL Response about a week ago. At that time, I established the email settings and clicked the test button to make sure I could receive the email alerts. I received the test email.
Since installing, we had two long running query alerts. One was from Friday and the other was from Sunday. These were the first alerts generated by SQL Response and I did not get any emails.
I searched this forum and found this thread which suggests that only the first alert is notified by email: http://www.red-gate.com/messageboard/vi ... php?t=7909
That would be fine if I had received the first alert from Friday, but I did not. I tested the email settings again today and I received the test email.
Does anyone have any idea what I am doing wrong here?