A few questions...

• 
  Hi,
  

  dooley wrote:

  Are users able to move messages to and from the archive manually?

  
  Not at the moment - it's something we are considering for the future, though.
  

  If a user deletes and email is it gone forever?

  If the user deletes and email which is already in the archive but shown as a stub in outlook is it gone forever?

  
  I'll answer these two together. If an e-mail is deleted before it's archived, then it's gone forever (give or take your own Exchange backups, of course). If it's archived then the stub is deleted, it remains in the archive - at that point, users can search using the User Archive Access Service, a web site, and retrieve the mail either as a web page, or downloaded as an MSG / EML.
  

  Some users are still on Outlook 2000. Without a plug in how will they access the archived emails?

  
  If you don't have the add-in installed, then you'll see a short extract of the original message, followed by a link to the full version on the UAA Service. Clicking on the link takes you straight to the message, where you can view or download it.
  

  Is there a method for importing exisiting PST files or will I have to do this manually?

  
  Again, not yet, but we're considering it.
  

  Is there any rough pricing available? I don't want to get attached to this solution and then not be able to fit it into my budget!

  
  For more details about this, if you could drop an e-mail to michael dot francis at red-gate.com; he'll be happy to give you more information.
  

  1. No more use of PST files on the network.

  
  Once you've got Exchange Server Archiver set up, you can then use Group Policy to prevent the creation of new PSTs, and of course your users shouldn't have any need for them any more, since an appropriate archiving policy should mean they won't run into any more quota issues.
  

  2. compliance - our compliance states that we must get rid of emails after x years and has no requirement for keeping them which is why I would like emails deleted by users not to end up in the archive.

  
  In your case, you could create, for example, a new archive store every quarter, then after take those stores which are older than x years offline, meaning the messages archived in them were no longer accessible.
  
  I hope that helps - I'd encourage you to download the beta and give it a go on a test system (we've got instructions for creating one here if you haven't got one already). Any feedback is much appreciated.
  
  Robert

  Robert C December 09, 2008 06:13

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