Unable to connect via Firefox

• 
  Hi - had SQL Clone been working before you encountered this error?

  Mark R May 02, 2017 07:47

  - 0 +
• 
  Hi Mark
  No, this is my first install of Clone trial. I am evaluating it for the company I work at
  Thanks

  wonderbison May 02, 2017 10:59

  - 0 +
• 
  Hi,
  
  Could you restart "SQL Clone Server" and then check whether the problem remains?
  
  Could you also give us a screenshot of where the error you've mentioned occurs?
  
  Thanks,
  
  Onat

  Onat_M May 02, 2017 11:31

  - 0 +
• 
  Hi Onat
  
  I rebooted my whole machine just in case. The error occurs when going to http://(mycomputerhere):14145
  
  I get the same when doing http://localhost:14145
  
  This occurs during the setup process. I will send a screenshot tonight when I have my laptop to hand
  
  Thanks

  wonderbison May 02, 2017 11:47

  - 0 +
• 
  Hi,
  
  Could you check whether "SqlClone_Config" database is created and "__EFMigrationsHistory" table is populated with the following entries:
  
  
  
  

  Onat_M May 02, 2017 12:43

  - 0 +
• 
  
  
  Looks like nothing created in my instance. No database created.
  
  I have attached the only log file I can find

  wonderbison May 03, 2017 07:01

  - 0 +
• 
  Hi,
  
  It seems like SQL Clone Server cannot connect to SQL Server instance you provided in configuration step. I have two questions to better understand the issue you are experiencing:
  
  1) Is the SQL Server instance located in a remote server?
  
  2) Are you able to connect to the SQL Server instance with the credentials you entered in configuration?
  

  Onat_M May 03, 2017 12:47

  - 0 +
• 
  Hi Onatm
  
  1. No. All local. Laptop.
  
  2. The SQL Clone service is running with those credentials I thought I entered. Is there a log file that can confirm my details I used at installation?
  
  I assume I am okay to uninstall and try it all again?

  wonderbison May 03, 2017 13:03

  - 0 +
• 
  Hi,
  
  You can re-configure SQL Clone Server by running SQL Clone Server Setup from the Windows start menu.

  Onat_M May 03, 2017 14:55

  - 0 +
• 
  Hi
  
  So rerunning the setup I must have had the right username and password because the install must do some form of checking as it gives an error if I don't
  
  Once I enter my username and password I can progress but the database is still not created and I get the same error.
  
  I tried with username .\myusername and mylocaldomain\myusername, neither worked

  wonderbison May 03, 2017 15:04

  - 0 +
• 
  Hi,
  
  Could you share the connection string of SQL Clone Server which is located in registry HKLM\SOFTWARE\Red Gate\SQL Clone\ManagementDatabase.

  Onat_M May 04, 2017 09:54

  - 0 +
• 
  Hi
  
  Data Source=(local)\APRESS_DEV1;Initial Catalog=SQLClone_Config;Integrated Security=True

  wonderbison May 05, 2017 08:50

  - 0 +
• 
  If it helps I am happy to set up a remote connection sharing

  wonderbison May 05, 2017 10:31

  - 0 +
• 
  Hi,
  
  Could you create SQLClone_Config manually on APRESS_DEV1 instance and then check whether SQL Clone Server works?
  
  If it won't work we can schedule a remote sharing.

  Onat_M May 05, 2017 12:14

  - 0 +
• 
  Hi
  
  Manual creation of the database has got over the hurdle and the web page is displayed and a nice "Update available to 1.1.1" message as well
  
  Thanks

  wonderbison May 05, 2017 13:00

  - 0 +

Add comment

Please sign in to leave a comment.