Manual Activation alleged success, but UI refuses to see it

• 
  Could you please run the following in Management Studio when connected to the instance and post the results for @mode and @version? Also, does @serial return the correct serial number?
  

  DECLARE @mode INT
  DECLARE @version varchar(128)
  DECLARE @serial varchar(128)
  EXEC master..sqbutility 1021, @mode OUTPUT, @version OUTPUT, @serial OUTPUT
  SELECT @mode, @version, @serial
  

  petey January 07, 2017 10:33

  - 0 +
• 
  Hi Peter,
  
  I re-ran the manual process, but saved the output to file from your site. Copy-pasted the file and imported, and it took it this time.
  
  The query you supplied will, hopefully, now show as non-trial. The UI is behaving properly...
  

  mode = 3, Version = 8.4.0.992

  This goes down as one of those "huh?" incidents as I can no longer reproduce the problem. Guess it should be closed-out.
  
  My concern is that with TWO attempts, I've taken TWO activations off my count. Please either assure me that isn't the case, or direct me to have your licensing folks attend to deleting one from last week ..
  
  Regards,
  
  Stephen

  PDinCA January 09, 2017 13:50

  - 0 +
• 
  Activations are machine-specific, so if you created the activation requests from the same machine (i.e. the machine ID value is identical in both attempts), it only counts as a single activation.

  petey January 09, 2017 23:04

  - 0 +
• 
  Relieved. Thanks, Peter.

  PDinCA January 10, 2017 12:42

  - 0 +

Add comment

Please sign in to leave a comment.