Windows 10 - DB Chooser Freeze

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  Hi there
  
  Apologies for the inconvenience - this is currently a known issue with some machines running Windows 10. We don't know what the underlying cause is yet, but the workaround seems to be killing tabtip.exe or disabling the touch keyboard, as described here: http://superuser.com/questions/524453/d ... n-keyboard
  
  Thanks for the video - I can reproduce something similar on my machine, but it only happens when I actually have the touch keyboard open, so it needs a bit more investigation on our part to see what particular setup actually causes this problem.

  Mark J September 29, 2015 23:25

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  We have multiple machines of different brands with the issue. If there is anything we can do to help you troubleshoot I would be happy to try it. If you need me to run a debug version or provide some logging let me know.
  
  I will try to disable the onscreen keyboard tomorrow when I get into the office to at least make sure it is the same issue.
  
  Is this the only thread on the topic, or should I be watching another thread for a fix?
  
  Thanks,
  Eric

  Eimmerman September 30, 2015 02:21

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  mark.jordan wrote:

  I can reproduce something similar on my machine, but it only happens when I actually have the touch keyboard open

  
  Mark,
  
  I did a quick survey in the office and everybody who is having the issue does indeed have a touch screen. I also confirmed that if I disable the on screen keyboard the problem goes away. Please let me know if you need additional details.
  
  I will follow this thread for updates.
  
  Regards,
  Eric

  Eimmerman September 30, 2015 10:26

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  I'm having this exact same issue on my Surface Pro 3 after doing the W10 upgrade. Don't really have anything to add, more wanted to subscribe to the thread in case a fix is posted. Thx!

  CorrRG October 18, 2015 11:17

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  They put in a support ticket for me. And have promised to look at it. But this very painful bug is still occurring and the support ticket has not been updated in any way. My entire office is experiencing this issue. Any update RedGate??

  Eimmerman October 19, 2015 09:22

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  I can also confirm that this issue occurs for me. It is quite time consuming.
  
  Configuration:
  OS: Windows 10
  Touch screen: Acer T232HL
  
  I find the issue is when I enter the Password field. I can confirm that unplugging the USB cable from my touchscreen eliminates the issue entirely.

  tfriesenbccorp November 02, 2015 09:46

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  Same issue for me, Windows 10 DELL P2714 Touch. I have a multi-screen system and the DB chooser freezes if the Dell unit is power up. But if I open SQL compare on a different screen and power down the DELL unit everything works fine.Hope Redgate can fix soon as I am evaluating Redgate products (Not just SQLCompare) on behalf of our support group.

  rory_g November 03, 2015 21:44

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  Thank you, thank you, thank you for fixing this bug (in SQL Compare version 11.3.9)
  http://documentation.red-gate.com/displ ... ease+notes

  tfriesenbccorp November 10, 2015 14:17

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  Awesome! Just downloaded the update and it does indeed appear to be fixed. Thx!

  CorrRG November 10, 2015 14:31

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  Great info and solution Guys....

  bajuanak November 11, 2015 00:17

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