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Install failed for V7.4, MSI 1603, BuildMandlebrotVB 1722

I'm trying to install ANTSMemoryProfiler_7.4.0.40 on Windows 7 Pro SP1 64bit, and I'm getting error 1603. It looks like it might be because of this: 
MSI (s) (54:D8) [11:55:40:387]: Note: 1: 1722 2: BuildMandlebrotVB 3: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVB 4: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBuild.bat 
CustomAction BuildMandlebrotVB returned actual error code 1 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (54:D8) [11:55:40:400]: Product: ANTS Memory Profiler 7 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action BuildMandlebrotVB, location: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVB, command: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBuild.bat

When I try to run build.bat manually (as an administrator), I get this: 
C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBForm1.vb(113) : error BC30456: 'Forms' is not a member of 'Windows'.
            Windows.Forms.Cursor.Current = Cursors.WaitCursor
            ~~~~~~~~~~~~~
C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBForm1.vb(118) : error BC30456: 'Forms' is not a member of 'Windows'.
            Windows.Forms.Cursor.Current = Cursors.Default

Here's the last chunk of the log: 
MSI (s) (54:D8) [11:55:34:566]: Executing op: CleanupConfigData()
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionInstallerUserDataS-1-5-18ProductsAA09EF9288A26C348A035E6DA4CCBC98Patches 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Executing op: RegisterPatchOrder(Continue=0,SequenceType=1,Remove=0)
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNProductsAA09EF9288A26C348A035E6DA4CCBC98Patches 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Executing op: ProductPublish(PackageKey={AA04D36E-9291-4900-966C-AB99D2FBFC10})
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 
MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 
MSI (s) (54:D8) [11:55:34:576]: Executing op: UpgradeCodePublish(UpgradeCode={AB871929-0088-49CF-BEC3-484E956E91B5})
MSI (s) (54:D8) [11:55:34:576]: Executing op: SourceListPublish(,,,,NumberOfDisks=1)
MSI (s) (54:D8) [11:55:34:576]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98SourceList 3: 2 
MSI (s) (54:D8) [11:55:34:586]: Executing op: ProductPublishClient(,,)
MSI (s) (54:D8) [11:55:34:586]: Executing op: SourceListRegisterLastUsed(SourceProduct={29FE90AA-2A88-43C6-A830-E5D64ACCCB89},LastUsedSource=C:WindowsDownloaded Installations{490B9175-98F2-254B-ACF6-E388E883E64A})
MSI (s) (54:D8) [11:55:34:586]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (54:D8) [11:55:34:586]: Specifed source is already in a list.
MSI (s) (54:D8) [11:55:34:586]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (54:D8) [11:55:34:586]: Adding new sources is allowed.
MSI (s) (54:D8) [11:55:34:586]: Set LastUsedSource to: C:WindowsDownloaded Installations{490B9175-98F2-254B-ACF6-E388E883E64A}.
MSI (s) (54:D8) [11:55:34:586]: Set LastUsedType to: n.
MSI (s) (54:D8) [11:55:34:586]: Set LastUsedIndex to: 1.
MSI (s) (54:D8) [11:55:34:586]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=36330963)
MSI (s) (54:D8) [11:55:34:586]: User policy value 'DisableRollback' is 0
MSI (s) (54:D8) [11:55:34:586]: Machine policy value 'DisableRollback' is 0
MSI (s) (54:D8) [11:55:34:596]: No System Restore sequence number for this installation.
MSI (s) (54:D8) [11:55:34:596]: Unlocking Server
MSI (s) (54:D8) [11:55:34:596]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
MSI (s) (54:D8) [11:55:34:596]: Doing action: BuildMandlebrotCS
MSI (s) (54:D8) [11:55:34:596]: Note: 1: 2205 2:  3: ActionText 
Action ended 11:55:34: InstallFinalize. Return value 1.
MSI (s) (54:D8) [11:55:34:596]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'BuildMandlebrotCS' 
Action start 11:55:34: BuildMandlebrotCS.
MSI (s) (54:D8) [11:55:36:243]: Doing action: BuildShapepainterCS
MSI (s) (54:D8) [11:55:36:243]: Note: 1: 2205 2:  3: ActionText 
Action ended 11:55:36: BuildMandlebrotCS. Return value 1.
MSI (s) (54:D8) [11:55:36:253]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'BuildShapepainterCS' 
Action start 11:55:36: BuildShapepainterCS.
MSI (s) (54:D8) [11:55:37:116]: Doing action: BuildQueryBeeCS
MSI (s) (54:D8) [11:55:37:116]: Note: 1: 2205 2:  3: ActionText 
Action ended 11:55:37: BuildShapepainterCS. Return value 1.
MSI (s) (54:D8) [11:55:37:116]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'BuildQueryBeeCS' 
Action start 11:55:37: BuildQueryBeeCS.
MSI (s) (54:D8) [11:55:38:536]: Doing action: BuildShapepainterVB
MSI (s) (54:D8) [11:55:38:536]: Note: 1: 2205 2:  3: ActionText 
Action ended 11:55:38: BuildQueryBeeCS. Return value 1.
MSI (s) (54:D8) [11:55:38:541]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'BuildShapepainterVB' 
Action start 11:55:38: BuildShapepainterVB.
MSI (s) (54:D8) [11:55:39:537]: Doing action: BuildMandlebrotVB
MSI (s) (54:D8) [11:55:39:537]: Note: 1: 2205 2:  3: ActionText 
Action ended 11:55:39: BuildShapepainterVB. Return value 1.
MSI (s) (54:D8) [11:55:39:547]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'BuildMandlebrotVB' 
Action start 11:55:39: BuildMandlebrotVB.
MSI (s) (54:D8) [11:55:40:387]: Note: 1: 1722 2: BuildMandlebrotVB 3: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVB 4: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBuild.bat 
CustomAction BuildMandlebrotVB returned actual error code 1 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (54:D8) [11:55:40:400]: Product: ANTS Memory Profiler 7 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action BuildMandlebrotVB, location: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVB, command: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBuild.bat 

Action ended 11:55:40: BuildMandlebrotVB. Return value 3.
Action ended 11:55:40: INSTALL. Return value 3.
Property(S): UpgradeCode = {AB871929-0088-49CF-BEC3-484E956E91B5}
Property(S): VersionNT = 601
Property(S): INSTALLDIR = C:Program FilesRed GateANTS Memory Profiler 7Property(S): X64 = C:Program FilesRed GateANTS Memory Profiler 7X64Property(S): DManCS = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSMandelbrotProperty(S): DShapeCS = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSShapePainterProperty(S): DQueryCS = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSQueryBeeProperty(S): DQryCSP = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSQueryBeePropertiesProperty(S): DQryCSR = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSQueryBeeResourcesProperty(S): DManVB = C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBProperty(S): DShapeVB = C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBShapePainterVBProperty(S): CS = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSProperty(S): Tutorials = C:Program FilesRed GateANTS Memory Profiler 7TutorialsProperty(S): VB = C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBProperty(S): RedGate = C:Program Files (x86)Red GateProperty(S): ProgramFilesFolder = C:Program Files (x86)Property(S): TARGETDIR = C:Property(S): ProductMenuFolder = C:ProgramDataMicrosoftWindowsStart MenuProgramsRed GateProperty(S): ProgramMenuFolder = C:ProgramDataMicrosoftWindowsStart MenuProgramsProperty(S): SourceDir = C:WindowsDownloaded Installations{490B9175-98F2-254B-ACF6-E388E883E64A}Property(S): Manufacturer = Red Gate Software Ltd
Property(S): ProductCode = {29FE90AA-2A88-43C6-A830-E5D64ACCCB89}
Property(S): ProductLanguage = 1033
Property(S): ProductName = ANTS Memory Profiler 7
Property(S): ProductVersion = 7.4.0.40
Property(S): RedGatex64 = 1
Property(S): ALLUSERS = 1
Property(S): ARPCONTACT = Red Gate Support
Property(S): ARPHELPLINK = http://www.red-gate.com/support/index.htm
Property(S): ARPURLINFOABOUT = http://www.red-gate.com
Property(S): ARPNOMODIFY = 1
Property(S): ARPPRODUCTICON = ProductIcon.ico
Property(S): ARPCOMMENTS = Memory profiling for .NET developers
Property(S): ARPURLUPDATEINFO = http://www.red-gate.com/products/ants_memory_profiler/index.htm
Property(S): RGSupportForum = http://www.red-gate.com/ANTSMemory Profiler/Forum/v7
Property(S): RGHelpFileLink = http://www.red-gate.com/ANTSMemory Profiler/latesthelp
Property(S): RGShort = ANTS Memory Profiler
Property(S): RGMajor = 7
Property(S): RGMinor = 4
Property(S): RGPatch = 0
Property(S): RGBuild = 40
Property(S): RGProductCode = 21
Property(S): SecureCustomProperties = NEWERVERSIONFOUND;OLDERVERSIONFOUND;PREVIOUSVERSIONFOUND;SAMEVERSIONFOUND
Property(S): AdminUser = 1
Property(S): ARPINSTALLLOCATION = C:Program FilesRed GateANTS Memory Profiler 7Property(S): MsiLogFileLocation = C:{2C6DCC95-656A-4C45-9B75-736D79D6C8B0}ANTS Memory Profiler_7.4.0.40_x64_r201708.txt
Property(S): PackageCode = {AA04D36E-9291-4900-966C-AB99D2FBFC10}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): RG_I = ANTS Memory Profiler 7.4.0
Property(S): RG_WARNING = Ignore
Property(S): REBOOT = ReallySupress
Property(S): CURRENTDIRECTORY = C:{2C6DCC95-656A-4C45-9B75-736D79D6C8B0}
Property(S): CLIENTUILEVEL = 3
Property(S): MSICLIENTUSESEXTERNALUI = 1
Property(S): CLIENTPROCESSID = 11072
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): VersionNT64 = 601
Property(S): WindowsBuild = 7601
Property(S): ServicePackLevel = 1
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = C:WindowsProperty(S): WindowsVolume = C:Property(S): System64Folder = C:Windowssystem32Property(S): SystemFolder = C:WindowsSysWOW64Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:UsersphilliptAppDataLocalTempProperty(S): CommonFilesFolder = C:Program Files (x86)Common FilesProperty(S): ProgramFiles64Folder = C:Program FilesProperty(S): CommonFiles64Folder = C:Program FilesCommon FilesProperty(S): AppDataFolder = C:UsersphilliptAppDataRoamingProperty(S): FavoritesFolder = C:UsersphilliptFavoritesProperty(S): NetHoodFolder = C:UsersphilliptAppDataRoamingMicrosoftWindowsNetwork ShortcutsProperty(S): PersonalFolder = C:UsersphilliptDocumentsProperty(S): PrintHoodFolder = C:UsersphilliptAppDataRoamingMicrosoftWindowsPrinter ShortcutsProperty(S): RecentFolder = C:UsersphilliptAppDataRoamingMicrosoftWindowsRecentProperty(S): SendToFolder = C:UsersphilliptAppDataRoamingMicrosoftWindowsSendToProperty(S): TemplateFolder = C:ProgramDataMicrosoftWindowsTemplatesProperty(S): CommonAppDataFolder = C:ProgramDataProperty(S): LocalAppDataFolder = C:UsersphilliptAppDataLocalProperty(S): MyPicturesFolder = C:UsersphilliptPicturesProperty(S): AdminToolsFolder = C:ProgramDataMicrosoftWindowsStart MenuProgramsAdministrative ToolsProperty(S): StartupFolder = C:ProgramDataMicrosoftWindowsStart MenuProgramsStartupProperty(S): StartMenuFolder = C:ProgramDataMicrosoftWindowsStart MenuProperty(S): DesktopFolder = C:UsersPublicDesktopProperty(S): FontsFolder = C:WindowsFontsProperty(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 6
Property(S): Msix64 = 6
Property(S): Intel = 6
Property(S): PhysicalMemory = 8097
Property(S): VirtualMemory = 9990
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = phillip.tubell
Property(S): UserSID = S-1-5-21-1098305848-924672910-3909170723-1609
Property(S): UserLanguageID = 2057
Property(S): ComputerName = LT007
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 27
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 20
Property(S): TextInternalLeading = 4
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 11:55:40
Property(S): Date = 24.7.2015
Property(S): MsiNetAssemblySupport = 4.0.30319.34209
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = Phillip
Property(S): COMPANYNAME = Microsoft
Property(S): DATABASE = C:WindowsInstaller12e51.msi
Property(S): OriginalDatabase = C:WindowsDownloaded Installations{490B9175-98F2-254B-ACF6-E388E883E64A}ANTS Memory Profiler_7.4.0.40_x64_r201708.msi
Property(S): UILevel = 2
Property(S): MsiUISourceResOnly = 1
Property(S): ACTION = INSTALL
Property(S): MDACVersion = 6.1.7601.17857
Property(S): MDAC_OK = TRUE
Property(S): NETFRAMEWORK20 = 2
Property(S): NETFRAMEWORK30 = 2
Property(S): NETFRAMEWORK35 = 1
Property(S): NETFRAMEWORK40 = 0
Property(S): NETFRAMEWORKFULL40 = 0
Property(S): NETFRAMEWORK = 4.0.0
Property(S): ROOTDRIVE = C:Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
Property(S): SOURCEDIR = C:WindowsDownloaded Installations{490B9175-98F2-254B-ACF6-E388E883E64A}Property(S): SourcedirProduct = {29FE90AA-2A88-43C6-A830-E5D64ACCCB89}
Property(S): ProductToBeRegistered = 1
=== Logging stopped: 24/07/2015  11:55:40 ===
MSI (s) (54:D8) [11:55:40:418]: Windows Installer installed the product. Product Name: ANTS Memory Profiler 7. Product Version: 7.4.0.40. Product Language: 1033. Manufacturer: Red Gate Software Ltd. Installation success or error status: 1603.

MSI (s) (54:D8) [11:55:40:420]: Deferring clean up of packages/files, if any exist
MSI (s) (54:D8) [11:55:40:420]: MainEngineThread is returning 1603
MSI (s) (54:B8) [11:55:40:422]: RESTART MANAGER: Session closed.
MSI (s) (54:B8) [11:55:40:422]: No System Restore sequence number for this installation.
MSI (s) (54:B8) [11:55:40:423]: User policy value 'DisableRollback' is 0
MSI (s) (54:B8) [11:55:40:423]: Machine policy value 'DisableRollback' is 0
MSI (s) (54:B8) [11:55:40:423]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (54:B8) [11:55:40:423]: Note: 1: 1402 2: HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionInstallerRollbackScripts 3: 2 
MSI (s) (54:B8) [11:55:40:424]: Note: 1: 1402 2: HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionInstallerRollbackScripts 3: 2 
MSI (s) (54:B8) [11:55:40:425]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (54:B8) [11:55:40:425]: Restoring environment variables
MSI (s) (54:B8) [11:55:40:426]: Destroying RemoteAPI object.
MSI (s) (54:EC) [11:55:40:426]: Custom Action Manager thread ending.
MSI (c) (40:D4) [11:55:40:427]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (40:D4) [11:55:40:429]: MainEngineThread is returning 1603
=== Verbose logging stopped: 24/07/2015  11:55:40 ===

Any ideas what the cause is? I couldn't find this in any other posts
phillipt
0

Comments

6 comments

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  • Jessica R
    Hi Phillip,

    Thanks for your post and sorry to hear you're running into an issue with installing the profiler!

    We actually have seen this error come up before and it's normally an issue when .NET 4.5.2+ is installed and you don't install the profilers to the default location. It's a bit strange in this case though as it appears you are installing to the default location, but in any case, if you are just installing a trial or if your license is eligible to upgrade to version 8 of ANTS Memory Profiler, this install issue is resolved in the current installer which you can get here: ftp://ftp.red-gate.com/DotNETDeveloperBundle.zip

    However, if you do need to use version 7.4, we've been able to get past the .NET bug (described here: http://support.microsoft.com/kb/2971004) before by replacing the Windows.Forms calls in the mentioned Form1.vb file with the fully qualified System.Windows.Forms. To do this, please:

    - Run the ANTS Memory Profiler 7.4 installer
    - Right-click on the title bar of the installer and choose "locate temporary files"
    - Navigate to the MandelbrotVB folder - it should look something like: C:{7EF119B0-6DBA-4320-832A-6F56C2A1B29E}ANTS Memory Profiler_7.4.0.4_AnyCpu_r234113Red GateANTS Memory Profiler 7TutorialsVBMandelbrotVB
    - Replace the Form1.vb file with the one here: https://www.dropbox.com/s/noa1jsxwih6gekj/Form1.vb?dl=0 - (this file just replaces the Windows.Forms calls with the fully qualified System.Windows.Forms)
    - Go back to the installer and it should now complete

    I hope that helps! Please let me know how you get on.
    Jessica R
    0
  • phillipt
    Thanks for the quick reply. It worked perfectly :)
    phillipt
    0
  • phillipt
    Ah, one more issue, now when I run the Memory Profiler I just installed, I'm getting this error:
    bad image sizeParameter name: value
System.ArgumentException
  at ??.??.?(Image )
  at ?.?..ctor( , ? ,  , ? , ? , IDispatchQueue , IDispatchQueue , ?? , ??? )
  at ??.??..ctor( , ?? , ??? )
  at ?..??()

    I submitted the error. I didn't see this error mentioned in the forums anywhere either.
    phillipt
    0
  • Jessica R
    I'm very glad to hear you were able to get past the install error! :)

    Regarding this new error, it happens if ANTS Memory Profiler 7.4 is run on a system where the DPI for the display is not 100% (e.g. on Windows 7, choosing the 125% option will reproduce this bug). Apologies for any inconvenience but could you kindly try lowering your DPI? That should resolve the error, but if not, please let me know and I'll do some more investigating!
    Jessica R
    0
  • phillipt
    That did the trick, thanks again!
    phillipt
    0
  • Jessica R
    No problem,glad to hear that helped! Please let us know if anything else comes up.
    Jessica R
    0

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