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5 comments
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Hi,
Extremely sorry about this!
It will help be really helpful if you can send me the client and the alert repository logs files at priya.sinha@red-gate.com.
They are at this location C:\Documents and Settings\[user name]\Local Settings\Application Data\Red Gate\Logs or alternatively you can click on topmost left hand corner on the SQL Response client icon menu and then use 'Copy Alert Repository Log Ffiles' and 'Locate Client Log Files'
Thanks,
Priya -
I am no longer seeing this after this past weekend.
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Thanks Lewis. Do let us know if you encounter this problem again.
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I don't see the error in the client anymore, but looking through some of the logs, i do see a few stack traces being written out. I am forwarding them along to your email.
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Thanks Lewis. I have received the logs.
Regards,
Priya
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A problem has occurred with this incident.
System.ArgumentException: The XML file supplied as an incident report is not well formed. ---> System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(TextReader txtReader)
at RedGate.SqlResponse.IncidentDetails.IncidentDetailsTabControl.f()
--- End of inner exception stack trace ---
at RedGate.SqlResponse.IncidentDetails.IncidentDetailsTabControl.f()