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Upgrading to 5.1 causes object cannot be cast from DBNull

get Object cannot be cast from DBNULL to other types error on Start SQL backup serverice step. This is a clustered server
fhanlon
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  • petey
    Could you pls clarify if this error message appears when starting the SQL Backup Agent service, or when running a SQL Agent job step that contains a SQL Backup command, or when starting up the SQL Backup GUI? Or something else?

    Thanks.
    petey
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  • fhanlon
    When I run C:\Program Files\Red Gate\SQL Backup\SQBServerSetup.exe I enter in all information including userid/password of cluster id I get an error that read: Internal error'RunTime Error' at 117:829 Generic failure.
    fhanlon
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  • petey
    Could you pls log the actions during the installation and send it to me? You can do this by starting SQBServerSetup with the /log option e.g.
    C:\Program Files\Red Gate\SQL Backup\SQBServerSetup.exe /log="setup_log.txt"
    petey
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