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SQL BACKUP 4.6 - Error - Multiple Step OLE-BD generate error

Hi,

We've just install the last version of SQL BACKUP and we've got error : Multiple Step OLE-DB generate error

This error appears when we start a backup wizard on SQL BACKUP.

Do you already have a problem like that ? Or do you have a workaround ?

For your information please find here our spec
date/time         : 2006-09-13, 10:02:33, 875ms
computer name     : SQL-BDC
user name         : Administrator
operating system  : Windows 2000 Service Pack 4 build 2195
system language   : English
system up time    : 140 days 21 hours 
program up time   : 1 second 
processors        : 2x Intel(R) Xeon(TM) CPU 3.40GHz
physical memory   : 1561/2048 MB (free/total)
free disk space   : (C:) 9,95 GB
display mode      : 800x600, 16 bit
process id        : $57c
allocated memory  : 7,77 MB
executable        : SQLBackup.exe
exec. date/time   : 2006-08-15 09:22
version           : 4.6.0.815
DUL-BAL
0

Comments

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  • petey
    Which version of SQL Server are you using, and which service packs have been applied? Does the error occur immediately after you start the Backup Wizard, or at a specific step within the wizard? Thanks.
    petey
    0
  • DUL-BAL
    Hi Petey,

    So we use MS SQL SERVER 2000 SE with SP4, and the error occurs at the second step (select the database to backup) of 6.

    You have to know that before the install of SQL BACKUP yesterday we use sql-agent and standard Maintenance Plan without any problem. This is not a previous problem on SQL SERVER that comes on SQL BACKUP.
    DUL-BAL
    0
  • petey
    Could you pls run Profiler to check which query is giving the problem, and post the query here? Thanks.
    petey
    0
  • DUL-BAL
    Please find here the last query made by SQL BACKUP before the crash :
    exec sp_executesql N'exec sp_executesql @P1', N'@P1 nvarchar(59)', N'SELECT SUM(size * 8.0) / 1024 FROM [DATAMART_IVA]..sysfiles'
    DUL-BAL
    0
  • petey
    If you were to run the same query in Query Analyzer, do you get any errors?

    Could you also pls send me the complete crash dump? Thanks.
    petey
    0
  • DUL-BAL
    No problem when running SQL part
    SELECT SUM(size * 8.0) / 1024 FROM [DATAMART_IVA]..sysfiles

    on query analyser
    84412.000000

    (1 row(s) affected)

    For the crash dump you mean the error message box !? or something else ? Here the full message box text :
    : Multiple-step OLE DB operation generated errors. Check each OLE-DB status value, if available. No work was done.

    Field[0]:COLUMN1 - invalid Value (Status = 2h)
    DUL-BAL
    0
  • petey
    When you encountered the error, did a window pop up displaying a lot of details on the source of the error? If so, that is the crash dump that I would like to see.

    Also, on your system, is . a decimal point, or a thousand separator? Thanks.
    petey
    0
  • RAA-BAL
    Hi Peter

    . is a decimal point.
    There wasn't windows pop up displaying for this error. However, when we start SQLBACKUP, at the beginning, we've got two errors with a windows pop up.
    In fact, it's a Error: 208, Severity: 16, State: 0, (there's no problem when running the same query in Query analyser).

    Here the complete crash dump :
    date/time : 2006-09-15, 09:25:44, 640ms
    computer name : SQL-BDC
    user name : Administrator
    operating system : Windows 2000 Service Pack 4 build 2195
    system language : English
    system up time : 142 days 20 hours
    program up time : 1 second
    processors : 2x Intel(R) Xeon(TM) CPU 3.40GHz
    physical memory : 1556/2048 MB (free/total)
    free disk space : (C:) 9,95 GB
    display mode : 800x600, 16 bit
    process id : $1e8
    allocated memory : 7,78 MB
    executable : SQLBackup.exe
    exec. date/time : 2006-08-15 09:22
    version : 4.6.0.815
    madExcept version : 2.7g
    exception class : EInvalidOp
    exception message : Invalid floating point operation.

    main thread ($4b8):
    00403253 SQLBackup.exe System @ROUND
    005e2d65 SQLBackup.exe NxDisplays 1046 TProgressColumnDisplay.DrawProgressBar
    006039c4 SQLBackup.exe NxDBDisplays 150 TNxDBProgressColumnDisplay.Paint
    005d812b SQLBackup.exe NxCustomGridControl 1331 TNxCustomGridControl.DrawCell
    005ffa11 SQLBackup.exe NxDBGrid 713 TNextDBGrid.DrawCell
    005dac12 SQLBackup.exe NxCustomGridControl 2683 TNxCustomGridControl.PaintReportRows
    005da167 SQLBackup.exe NxCustomGridControl 2440 TNxCustomGridControl.PaintReport
    005db029 SQLBackup.exe NxCustomGridControl 2801 TNxCustomGridControl.Paint
    006006a2 SQLBackup.exe NxDBGrid 1012 TNextDBGrid.Paint
    004ad54b SQLBackup.exe Controls TCustomControl.PaintWindow
    004a93ea SQLBackup.exe Controls TWinControl.PaintHandler
    004a9917 SQLBackup.exe Controls TWinControl.WMPaint
    004ad4e4 SQLBackup.exe Controls TCustomControl.WMPaint
    004a61f4 SQLBackup.exe Controls TControl.WndProc
    004a9253 SQLBackup.exe Controls TWinControl.WndProc
    004e3e49 SQLBackup.exe TntControls 665 TWinControlTrap.WindowProc
    004a5fc4 SQLBackup.exe Controls TControl.Perform
    004a61f4 SQLBackup.exe Controls TControl.WndProc
    004a9253 SQLBackup.exe Controls TWinControl.WndProc
    004a8ed0 SQLBackup.exe Controls TWinControl.MainWndProc
    00453474 SQLBackup.exe Classes StdWndProc
    77fa15ec ntdll.dll KiUserCallbackDispatcher
    004ab67e SQLBackup.exe Controls TWinControl.Repaint
    004a5312 SQLBackup.exe Controls TControl.Refresh
    005fe7d8 SQLBackup.exe NxDBGrid 216 TGridDataLink.DataSetChanged
    0052eed6 SQLBackup.exe DB TDataLink.DataEvent
    005fe790 SQLBackup.exe NxDBGrid 202 TGridDataLink.DataEvent
    0052f441 SQLBackup.exe DB TDataSource.NotifyLinkTypes
    0052f465 SQLBackup.exe DB TDataSource.NotifyDataLinks
    0052f49f SQLBackup.exe DB TDataSource.DataEvent
    00532cf2 SQLBackup.exe DB TDataSet.DataEvent
    00563334 SQLBackup.exe kbmMemTable 8452 TkbmCustomMemTable.DataEvent
    00533881 SQLBackup.exe DB TDataSet.First
    005fe762 SQLBackup.exe NxDBGrid 190 TGridDataLink.ActiveChanged
    0052ecf9 SQLBackup.exe DB TDataLink.SetActive
    0052ed28 SQLBackup.exe DB TDataLink.UpdateState
    0052ee26 SQLBackup.exe DB TDataLink.DataEvent
    005fe790 SQLBackup.exe NxDBGrid 202 TGridDataLink.DataEvent
    0052f441 SQLBackup.exe DB TDataSource.NotifyLinkTypes
    0052f465 SQLBackup.exe DB TDataSource.NotifyDataLinks
    0052f282 SQLBackup.exe DB TDataSource.SetState
    0052f2c9 SQLBackup.exe DB TDataSource.UpdateState
    0052f48c SQLBackup.exe DB TDataSource.DataEvent
    00532cf2 SQLBackup.exe DB TDataSet.DataEvent
    00563334 SQLBackup.exe kbmMemTable 8452 TkbmCustomMemTable.DataEvent
    00532d69 SQLBackup.exe DB TDataSet.EnableControls
    00607034 SQLBackup.exe udm_Main 1009 TdmMain.ViewBackupHistory
    007a7599 SQLBackup.exe uMain 4037 TfrmMain.RefreshBackupHistoryView
    007a43f2 SQLBackup.exe uMain 3366 TfrmMain.WMConnectionWorkerThreadDone
    004a61f4 SQLBackup.exe Controls TControl.WndProc
    004a5fc4 SQLBackup.exe Controls TControl.Perform
    004a6b29 SQLBackup.exe Controls TControl.CMMouseEnter
    004a61f4 SQLBackup.exe Controls TControl.WndProc
    004a9253 SQLBackup.exe Controls TWinControl.WndProc
    004bfdb5 SQLBackup.exe Forms TCustomForm.WndProc
    004e3e49 SQLBackup.exe TntControls 665 TWinControlTrap.WindowProc
    004a8ed0 SQLBackup.exe Controls TWinControl.MainWndProc
    00453474 SQLBackup.exe Classes StdWndProc
    77e16482 user32.dll CallWindowProcW
    004e3aac SQLBackup.exe TntControls 553 TWinControlTrap.Win32Proc
    00453474 SQLBackup.exe Classes StdWndProc
    77e16482 user32.dll CallWindowProcW
    7175256f comctl32.dll #413
    77e15778 user32.dll DispatchMessageA
    004c63c3 SQLBackup.exe Forms TApplication.ProcessMessage
    004c63fa SQLBackup.exe Forms TApplication.HandleMessage
    004c661a SQLBackup.exe Forms TApplication.Run
    007acf4f SQLBackup.exe SQLBackup 77 initialization

    thread $710:
    77f839c7 ntdll.dll NtReplyWaitReceivePortEx
    0042d067 SQLBackup.exe madExcept ThreadExceptFrame
    >> created by main thread ($4b8) at:
    77d3ded5 RPCRT4.DLL

    thread $4e0:
    77f8915e ntdll.dll NtDelayExecution
    7c4faca3 kernel32.dll SleepEx
    7c4fac74 kernel32.dll Sleep
    0042d067 SQLBackup.exe madExcept ThreadExceptFrame
    >> created by main thread ($4b8) at:
    77a8ea3e ole32.dll

    thread $650 (TWorkerThread):
    77f94091 ntdll.dll NtWaitForSingleObject
    7c4fc4c0 kernel32.dll WaitForSingleObjectEx
    7c4f1b16 kernel32.dll WaitForSingleObject
    004f2cbf SQLBackup.exe VirtualTrees 5129 TWorkerThread.Execute
    0042d0d2 SQLBackup.exe madExcept HookedTThreadExecute
    004518a8 SQLBackup.exe Classes ThreadProc
    00404fb4 SQLBackup.exe System ThreadWrapper
    0042d067 SQLBackup.exe madExcept ThreadExceptFrame
    >> created by main thread ($4b8) at:
    004f2c06 SQLBackup.exe VirtualTrees 5092 TWorkerThread.Create

    thread $618 (TConnectionManager):
    77f94091 ntdll.dll NtWaitForSingleObject
    7c4fc4c0 kernel32.dll WaitForSingleObjectEx
    7c4f1b16 kernel32.dll WaitForSingleObject
    00610470 SQLBackup.exe u_ConnectionThreadManager 235 TConnectionManager.ProcessWorkerThread
    0060fdb8 SQLBackup.exe u_ConnectionThreadManager 122 TConnectionManager.Execute
    0042d0d2 SQLBackup.exe madExcept HookedTThreadExecute
    004518a8 SQLBackup.exe Classes ThreadProc
    00404fb4 SQLBackup.exe System ThreadWrapper
    0042d067 SQLBackup.exe madExcept ThreadExceptFrame
    >> created by main thread ($4b8) at:
    0060fbc0 SQLBackup.exe u_ConnectionThreadManager 44 TConnectionManager.Create

    thread $5bc (TConnectionThread): <suspended>
    77f9b42f ntdll.dll NtSuspendThread
    7c51bc1a kernel32.dll SuspendThread
    00451cb5 SQLBackup.exe Classes TThread.Suspend
    0060f5d2 SQLBackup.exe u_ConnectionThread 339 TConnectionThread.Execute
    0042d0d2 SQLBackup.exe madExcept HookedTThreadExecute
    004518a8 SQLBackup.exe Classes ThreadProc
    00404fb4 SQLBackup.exe System ThreadWrapper
    0042d067 SQLBackup.exe madExcept ThreadExceptFrame
    >> created by main thread ($4b8) at:
    0060e986 SQLBackup.exe u_ConnectionThread 100 TConnectionThread.Create

    thread $674 (TConnectionThread): <suspended>
    7c4e9824 kernel32.dll
    >> created by main thread ($4b8) at:
    0060e986 SQLBackup.exe u_ConnectionThread 100 TConnectionThread.Create

    thread $6dc (TConnectionThread): <suspended>
    7c4e9824 kernel32.dll
    >> created by main thread ($4b8) at:
    0060e986 SQLBackup.exe u_ConnectionThread 100 TConnectionThread.Create

    thread $6a0 (TConnectionThread): <suspended>
    7c4e9824 kernel32.dll
    >> created by main thread ($4b8) at:
    0060e986 SQLBackup.exe u_ConnectionThread 100 TConnectionThread.Create

    thread $4a4 (TConnectionThread): <suspended>
    7c4e9824 kernel32.dll
    >> created by main thread ($4b8) at:
    0060e986 SQLBackup.exe u_ConnectionThread 100 TConnectionThread.Create

    thread $4c8 (TConnectionThread): <suspended>
    7c4e9824 kernel32.dll
    >> created by main thread ($4b8) at:
    0060e986 SQLBackup.exe u_ConnectionThread 100 TConnectionThread.Create

    modules:
    00400000 SQLBackup.exe 4.6.0.815 C:\Program Files\Red Gate
    02a90000 MSDATL3.dll 2.81.1117.0 C:\Program Files\Common Files\System\OLE DB
    02d60000 MSVCR71.dll 7.10.3052.4 C:\WINNT\system32
    10000000 VNCHooks.dll 3.3.7.0 C:\Apps\RealVNC\WinVNC
    1f670000 MSDART.DLL 2.81.1117.0 C:\WINNT\system32
    1f890000 oledb32.dll 2.81.1117.0 C:\Program Files\Common Files\System\OLE DB
    1f900000 OLEDB32R.DLL 2.81.1117.0 C:\Program Files\Common Files\System\OLE DB
    695e0000 olepro32.dll 5.0.4522.0 C:\WINNT\system32
    70200000 wininet.dll 6.0.2800.1106 C:\WINNT\system32
    70bd0000 SHLWAPI.DLL 6.0.2800.1106 C:\WINNT\system32
    71710000 comctl32.dll 5.81.4916.400 C:\WINNT\system32
    74cb0000 DBNETLIB.DLL 2000.85.1117.0 C:\WINNT\system32
    74cd0000 DBmsLPCn.dll 2000.80.2039.0 C:\WINNT\system32
    75020000 WS2HELP.DLL 5.0.2134.1 C:\WINNT\system32
    75030000 WS2_32.DLL 5.0.2195.6601 C:\WINNT\system32
    75050000 wsock32.dll 5.0.2195.6603 C:\WINNT\system32
    75150000 SAMLIB.DLL 5.0.2195.6666 C:\WINNT\system32
    75170000 NETAPI32.dLL 5.0.2195.6601 C:\WINNT\system32
    751c0000 NETRAP.DLL 5.0.2134.1 C:\WINNT\system32
    75370000 sqloledb.dll 2000.85.1117.0 C:\Program Files\Common Files\System\OLE DB
    753f0000 SQLOLEDB.RLL 2000.85.1117.0 C:\Program Files\Common Files\System\OLE DB
    75500000 security.dll 5.0.2154.1 C:\WINNT\system32
    759b0000 LZ32.DLL 5.0.2195.6611 C:\WINNT\system32
    76620000 MPR.DLL 5.0.2195.6611 C:\WINNT\system32
    76b20000 RICHED32.DLL 5.0.2134.1 C:\WINNT\system32
    76b30000 comdlg32.dll 5.0.3700.6693 C:\WINNT\system32
    772b0000 RICHED20.DLL 5.30.23.1215 C:\WINNT\system32
    77430000 MSASN1.DLL 5.0.2195.6666 C:\WINNT\system32
    77440000 CRYPT32.dll 5.131.2195.6661 C:\WINNT\system32
    77570000 winmm.dll 5.0.2161.1 C:\WINNT\system32
    775a0000 CLBCATQ.DLL 2000.2.3504.0 C:\WINNT\system32
    77800000 winspool.drv 5.0.2195.6659 C:\WINNT\system32
    77820000 version.dll 5.0.2195.6623 C:\WINNT\system32
    77950000 WLDAP32.DLL 5.0.2195.6666 C:\WINNT\system32
    77980000 DNSAPI.DLL 5.0.2195.6680 C:\WINNT\system32
    779b0000 oleaut32.dll 2.40.4522.0 C:\WINNT\system32
    77a50000 ole32.dll 5.0.2195.6692 C:\WINNT\system32
    77bf0000 ntdsapi.dll 5.0.2195.6666 C:\WINNT\system32
    77d30000 RPCRT4.DLL 5.0.2195.6701 C:\WINNT\system32
    77e10000 user32.dll 5.0.2195.6688 C:\WINNT\system32
    77f40000 GDI32.DLL 5.0.2195.6660 C:\WINNT\system32
    77f80000 ntdll.dll 5.0.2195.6685 C:\WINNT\system32
    78000000 msvcrt.dll 6.1.9844.0 C:\WINNT\system32
    782d0000 msv1_0.dll 5.0.2195.6680 C:\WINNT\system32
    782f0000 shell32.dll 5.0.3700.6705 C:\WINNT\system32
    7c0f0000 USERENV.dll 5.0.2195.6711 C:\WINNT\system32
    7c2d0000 advapi32.dll 5.0.2195.6710 C:\WINNT\system32
    7c340000 SECUR32.DLL 5.0.2195.6695 C:\WINNT\system32
    7c4e0000 kernel32.dll 5.0.2195.6688 C:\WINNT\system32
    7ca00000 rsabase.dll 5.0.2195.6619 C:\WINNT\system32

    hardware:
    + Computer
    - ACPI Multiprocessor PC
    + Disk drives
    - HP LOGICAL VOLUME SCSI Disk Device
    + Display adapters
    - RAGE XL PCI (driver 5.0.2195.5022)
    + DVD/CD-ROM drives
    - TSSTcorp CD-ROM TS-L162C
    + Floppy disk controllers
    - Standard floppy disk controller
    + IDE ATA/ATAPI controllers
    - Primary IDE Channel
    - Secondary IDE Channel
    - Standard Dual Channel PCI IDE Controller
    + Keyboards
    - Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    + Mice and other pointing devices
    - PS/2 Compatible Mouse
    + Monitors
    - Default Monitor
    + Multifunction adapters
    - HP iLO Management Channel Interface Driver (driver 1.5.2195.0)
    + Network adapters
    - HP NC7782 Gigabit Server Adapter (driver 7.103.0.0)
    - HP NC7782 Gigabit Server Adapter #2 (driver 7.103.0.0)
    + Ports (COM & LPT)
    - Communications Port (COM1)
    - Communications Port (COM2)
    + SCSI and RAID controllers
    - Smart Array 6i (driver 5.66.0.32)
    + Sound, video and game controllers
    - Audio Codecs
    - Legacy Audio Drivers
    - Legacy Video Capture Devices
    - Media Control Devices
    - Video Codecs
    + System devices
    - ACPI Fixed Feature Button
    - ACPI Thermal Zone
    - Direct memory access controller
    - Extended IO Bus
    - HP ProLiant iLO Advanced System Management Controller (driver 5.36.0.0)
    - ISAPNP Read Data Port
    - Logical Disk Manager
    - Microcode Update Device
    - Microsoft ACPI-Compliant System
    - Motherboard resources
    - PCI bus
    - PCI standard host CPU bridge
    - PCI standard ISA bridge
    - PCI standard PCI-to-PCI bridge
    - PCI standard PCI-to-PCI bridge
    - PCI standard PCI-to-PCI bridge
    - PCI standard PCI-to-PCI bridge
    - PCI standard PCI-to-PCI bridge
    - PCI standard PCI-to-PCI bridge
    - PCI standard PCI-to-PCI bridge
    - Plug and Play Software Device Enumerator
    - Smart Array 5x and 6x Notification Driver (driver 5.64.0.32)
    - System speaker
    - System timer
    - Volume Manager
    + Universal Serial Bus controllers
    - Standard Universal PCI to USB Host Controller
    - Standard Universal PCI to USB Host Controller
    - Standard Universal PCI to USB Host Controller
    - Standard Universal PCI to USB Host Controller
    - USB Root Hub
    - USB Root Hub
    - USB Root Hub
    - USB Root Hub

    disassembling:
    00403250 public @ROUND: ; function entry point
    00403250 sub esp, 8
    00403253 > fistp qword ptr [esp]
    00403256 wait
    00403257 pop eax
    00403258 pop edx
    00403259 ret

    Query :
    "SET NOCOUNT ON
    CREATE TABLE #sqbdb (name nvarchar(128), dbid int, crdate datetime, filename nvarchar(260), dbstatus int, datasize int, logsize int, recovery nvarchar(12),
    backuptype nvarchar(1), backupdate datetime)

    INSERT INTO #sqbdb SELECT name, dbid, crdate, filename,
    CASE WHEN status & 32 = 32 THEN 1 ELSE
    CASE WHEN status & 1024 = 1024 THEN 2 ELSE
    CASE WHEN status & 512 = 512 THEN 3 ELSE
    CASE WHEN status & 256 = 256 THEN 4 ELSE 0 END
    END
    END
    END AS DBStatus, 0, 0, null, null, null FROM master..sysdatabases
    ORDER BY name

    DECLARE @dbname sysname
    DECLARE @dbnameex sysname
    DECLARE @dbid integer
    DECLARE @status integer
    DECLARE @recoverymodel varchar(12)
    DECLARE cr_databasenames CURSOR FOR
    SELECT name, REPLACE(name, '''', '''''') nameex, dbid, status FROM master..sysdatabases

    OPEN cr_databasenames
    FETCH NEXT FROM cr_databasenames INTO @dbname, @dbnameex, @dbid, @status
    @FETCH_STATUS = 0
    BEGIN
    IF @status & 544 = 0
    BEGIN
    SELECT @recoverymodel = CAST(DATABASEPROPERTYEX(@dbnameex, 'RECOVERY') AS varchar(12))
    IF HAS_DBACCESS(@dbname) = 1
    BEGIN
    EXECUTE ('UPDATE #sqbdb SET datasize = (SELECT SUM(size) FROM ..sysfiles WHERE status & 64 = 0), logsize = (SELECT SUM(size) FROM ..sysfiles WHERE status & 64 = 64)' +
    ', recovery = ''' + @recoverymodel + ''' WHERE dbid = ' + @dbid)
    END
    END

    FETCH NEXT FROM cr_databasenames INTO @dbname, @dbnameex, @dbid, @status
    END

    CLOSE cr_databasenames
    DEALLOCATE cr_databasenames

    INSERT INTO #sqbdb (name, dbid, backuptype, backupdate)
    (
    SELECT b.name, b.dbid, a.type, MAX(a.backup_finish_date)
    FROM msdb..backupset a
    INNER JOIN master..sysdatabases b ON a.database_name COLLATE DATABASE_DEFAULT = b.name COLLATE DATABASE_DEFAULT
    GROUP BY b.dbid, b.name, a.type
    )

    SELECT * FROM #sqbdb ORDER BY name, backuptype

    DROP TABLE #sqbdb


    IF HAS_DBACCESS('msdb') = 1
    BEGIN
    USE msdb

    IF (SELECT PERMISSIONS(OBJECT_ID('sysjobsteps'))) & 4097 = 4097
    AND (SELECT PERMISSIONS(OBJECT_ID('sysjobhistory'))) & 4097 = 4097
    AND (SELECT PERMISSIONS(OBJECT_ID('sysjobs'))) & 4097 = 4097
    BEGIN
    SELECT TOP 100 3 servernodeid, a.instance_id alertid, b.name jobname, a.run_date, a.run_time, a.server, a.message, a.step_name, a.step_id
    FROM msdb..sysjobhistory a
    INNER JOIN msdb..sysjobs b ON a.job_id = b.job_id
    LEFT OUTER JOIN msdb..sysjobsteps c ON a.job_id = c.job_id AND a.step_id = c.step_id
    WHERE a.run_status IN (0)
    AND a.run_date > 20060907
    ORDER BY b.name, a.instance_id desc
    END
    END
    RAA-BAL
    0
  • petey
    Could you pls try running SQLBackup.exe from another machine? You do not need to perform the full installation. Just copying that single executable file should do.

    I think that your system handles numbers in a manner that's incompatible with SQL Backup, as both the errors that you have brought up have to do with calculations. Do try running just the GUI on another machine. Thanks.
    petey
    0
  • RAA-BAL
    I tried from another machine (windows xp professional) and there's no error at the beginning.
    RAA-BAL
    0
  • petey
    Were you able to use the Backup Wizard on this machine?
    petey
    0
  • RAA-BAL
    Hi

    I can see activity history, job failures and "users and processes", add New SQL server registration but i have the standard SQL backup licence so i can't do anything with a remote server.

    Note that when we test the free-trial SQL backup V3.2.0.1 on our servers, we didn't have any problemes. Is it possible to use this version with a V4 licence ?

    Thanks
    RAA-BAL
    0
  • petey
    I wouldn't recommend using the version 3 gui with the version 4 engine. It's very different.

    I have sent you a private message on how we can work towards identifying the cause of your problem.
    petey
    0

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