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SQL Prompt Dead after Updating to 5.1.6

Downloaded the trial version yesterday as my team is considering using Sql Prompt. It worked great. This morning I applied the update as recommended by the software, and BOOM GOES THE DYNAMITE.

All functions under the Sql Prompt 5 menu button in SSMS are greyed out along with all tree menu items in the Options pane.

Any ideas? Its happened on multiple machines in our environment.

Sql Prompt Version 5.1.6.18
SSMS Version 10.0.2531.0

Thanks.
Jason
ImABanana
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  • ImABanana
    After contacting support via email we were given a string to enter in the Enter Serial Number field to allow the updated version to function.
    ImABanana
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  • Paul Stephenson
    Hi Jason,

    Thanks for spotting and reporting this so quickly. You're right that there does seem to be a problem with some users upgrading from 5.1.4 to 5.1.6 during a trial period.

    We're very sorry for the inconvenience and have suspended updates to 5.1.6 while we investigate the matter and produce a fixed version.

    If any other users reading this have the same problem, please contact support@red-gate.com and we'll be able to help you.

    Regards,
    Paul
    Paul Stephenson
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