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SQL Compare 7 Deactivation

I'm trying to install our company copy of SQL Compare 7 on a new laptop. Upon doing so I got a message stating that "The number of activations for this serial number has been exceeded".

So I boot up my old laptop, download the deactivation tool, run it, and I get an error stating "There is a problem with deactivating your serial number." I know it's not internet connection because I just downloaded the tool, and I highly doubt it has anything to do with the connection not allowing SOAP requests.

I'm unable to install the product and need some help here.
Kizmar
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  • James B
    Thanks for your post.

    Proxy servers can sometimes interfere with the deactivation process unfortunately, however if you contact us at support@red-gate.com with your serial number we should be able to work something out.
    James B
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