Menus items not enableing

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  Hi Steven,
  
  Which menu items aren't enabled for you? If you click inside a query window is it any better?
  
  What is the status of your trial period?
  
  Regards,
  Paul

  Paul Stephenson January 28, 2011 08:33

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  All the tems up to "options" are disabled. Clicking on a query window makes no differance. I should have a fully licence version, i have deactivated and reactivated the serial number

  steven Evans January 28, 2011 08:45

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  Can you check whether in the Options is 'Use SQL Prompt' option checked for you?
  
  And also can you attach the screenshot of SQL Prompt 5 --> About SQL Prompt 5 screen?
  
  Above details will help us to investigate further.
  
  Thanks for your patience and co-operation!

  Anu D January 28, 2011 09:14

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  it is checked. how do a attatch a file?

  steven Evans January 28, 2011 09:23

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  I have emailed you my finding.
  
  Kindly let me know whther that answers your question or not.

  Anu D January 28, 2011 09:34

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  I'm experiencing the same issue. Can you post the resolution to this forum?

  pjingram33 December 09, 2011 10:32

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  Many thanks for your post pjingram33.
  
  Can you email me the screenshot of the OPTIONS menu along with your serial key to support@red-gate.com?
  
  This will help me to investigate the issue further.

  Anu D December 09, 2011 10:52

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  I found the problem. I discovered from the "About" menu that for some reason SQL Prompt was on an expired trial. The rest of the Toolbelt products all seemed to be registered just fine. I ended up having to uninstall all the products and reinstall them. Now everything is working fine.
  
  Jason

  pjingram33 December 12, 2011 13:20

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