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Try the SDK that comes with the professional version (or the trial)- you can customize all these aspects of the error reprting feature. It comes with all the examples that you'll need to get you started.
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Thanks, tried that already, but what I want to do is a little different. The Web Service that receives our reports sends an email automatically to inform my team of a new report being made available. As I have learned from Support, this is currently not supported to change these emails sent by the service.
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I want to change "An error has been reported." sorts of emails
Also: placeholder substitution such as for Application, Company, Report Guid etc.pp. would be great.
Thanks