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Service failed to start on install

Windows XP SP3


On install I am getting an error "Service 'SQL Monitor 2 Web Service' (MonitorWebServiceNetwork) failed to start. Verify that you have sufficient privileges to start system services."

The service does get created and I can go in and manually start it but it stops right away. It looks like the installer has the same problem, its starts and stops a few times and then gives up.

While the install error is still up.....
I had to go into the service, then the logon tab and add my own ID / PW , stop the service, then click try again on the install error. The install then continued and I am able to complete the install.
Monday
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  • priyasinha
    Hi,

    Apologies for the issue.

    Could you please zip up and email the log files to priya.sinha@red-gate.com? The log files should be at C:\Documents and Settings\All Users\Application Data\Red Gate\Logs\SQL Monitor2\.

    Thanks,
    Priya
    priyasinha
    0
  • Monday
    Log files sent
    Monday
    0
  • priyasinha
    Great thanks. I have received it. We are looking into it now.
    priyasinha
    0
  • peteravalos
    I'm having the same problem on a Windows 2008 Standard, with SQL Server 2008 R2 installed.
    peteravalos
    0
  • priyasinha
    Hi,

    Apologies for the error.

    Which of the two service is failing? "SQL Monitor 2 Base Monitor" or "SQL Monitor 2 Web Server"? Could you please email the log files to priya.sinha@red-gate.com? They are located at C:\ProgramData\Red Gate\Logs\SQL Monitor 2. Please send it from both the web server and base monitor machine.

    Thanks,
    Priya
    priyasinha
    0
  • AminAbbasi
    Hi,

    I am encountering with the same issue while reinstalling the updated version of the sql monitor.
    could you please help me with this issue?

    best regards,
    Amin

    AminAbbasi
    0

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