Installing SQL Backup on a Virtual Machine

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  Hello Don,
  
  There is no problem running SQL Backup on a virtual machine. We test this software thoroughly against Microsoft Virtual Server and VMWare workstation, so if there was an interaction problem with the software, we would definitely know about it.
  
  More than likely it's a problem in RedGate's licensing tool that runs during the installation. And more often than not this happens because a cryptographic machine key could not be created or accessed. On Windows 2000/2003/XP, you'll want to check your rights to %ALLUSERSPROFILE%\Application Data\Microsoft\Crypto folder to make sure you can read and write to the RSA MachineKeys folder.

  Brian Donahue August 30, 2005 05:24

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  Did you try installing another MSI package?

  petey August 30, 2005 05:39

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  Brian Donahue wrote:

  Hello Don,
  
  There is no problem running SQL Backup on a virtual machine. We test this software thoroughly against Microsoft Virtual Server and VMWare workstation, so if there was an interaction problem with the software, we would definitely know about it.
  
  More than likely it's a problem in RedGate's licensing tool that runs during the installation. And more often than not this happens because a cryptographic machine key could not be created or accessed. On Windows 2000/2003/XP, you'll want to check your rights to %ALLUSERSPROFILE%\Application Data\Microsoft\Crypto folder to make sure you can read and write to the RSA MachineKeys folder.

  
  I am using an account that is part of the local administrators group and I checked the rights for the Crypto folder as suggested and it looks proper to me but I still get a failure on the install. I also tried changing the rights to this folder so everyone had full control but that did not help either. Any other ideas?

  deweigend August 30, 2005 11:17

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  Can you please try logging the install?
  
  You can pass arguments to the installation like this:

  SQLBackupSetup /V"/l*v c:\InstallLog.txt"

  
  This will create a text file that audits all of the actions of the installer and will show which program 'couldn't be run' as part of the install.

  Brian Donahue August 30, 2005 11:57

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  Brian Donahue wrote:

  Can you please try logging the install?
  
  You can pass arguments to the installation like this:

  SQLBackupSetup /V"/l*v c:\InstallLog.txt"

  
  This will create a text file that audits all of the actions of the installer and will show which program 'couldn't be run' as part of the install.

  
  Are you sure about the syntax for the switches. I get an error when I attempt to use them. I tried this using the command line as well as in the properties of the setup file.

  deweigend August 30, 2005 12:05

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  Yes... /V tells the self extracting installer to pass the following string to SQLBackupSetup.msi. The quoted string is one accepted by MSIExec.exe when the MSI runs.
  
  If you have a log file path with spaces in it, you'll need to delimit those with quotes like this:
  

  SQLBackupSetup.exe /V"/l*v \"c:\documents and settings\log.txt\""

  Brian Donahue August 30, 2005 13:01

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  I have the log file recorded during the install. How can I ship this to you? I realy don't a way to attach files from this forum.
  
  Don Weigend

  deweigend August 30, 2005 14:42

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  Hi Don,
  
  Fantastic! Can you please attach that as a test file and send it to support@red-gate.com?
  
  Thanks.

  Brian Donahue August 31, 2005 06:23

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  I sent the log file to the email address you provided. The file is called log.txt.
  
  Thanks for all your help so far.
  
  Don Weigend
  Wonderbox Technologies, LLC

  deweigend August 31, 2005 09:31

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