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Unable to activate Lic?

I have a support agreement and yet when I try to activate a copy of 6.2 I get an error that I am not entitled to any upgrades.
is that normal or a current bug in the validation server?
JFreinkel
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  • Brian Donahue
    Hi Jonathan,
    From what I can work out, the serial number I found for your company's SQL Backup installation doesn't have support on it and the highest version that it will activate is version 4.

    If you have information otherwise, please feel free to send me a Private Message with the details or email sales (at) red-gate.com.

    Thanks!
    Brian Donahue
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