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Same.  A few event log entries might be a clue:   Product: SQL Doc 5 -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2721. The arguments are: CHECK_COMPATIBILITY_SSMS22_3, ,  / comments
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Same.  A few event log entries might be a clue:  Product: SQL Doc 5 -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The ...
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