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When logging into our account and clicking “My Products,” we are redirected to the Redgate portal URL but encounter a 404 – The requested content does not exist error, showing details such as HttpStatusCode 404, WebContentNotFound, and a request ID and timestamp, which suggests a portal-side issue rather than a user-specific problem. This behavior is occurring for more than one employee, preventing us from accessing product management and assigning newly purchased licenses, which is impacting our workflow. Much like the accuracy and reliability expected from Backus Estimating and professional Construction Estimating Services, access to licensing tools is critical for smooth operations, so we would appreciate confirmation on whether this is a known issue and guidance on how to resolve it so we can proceed with license assignment. / comments
When logging into our account and clicking “My Products,” we are redirected to the Redgate portal URL but encounter a 404 – The requested content does not exist error, showing details such as HttpS...