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Thanks for reaching out. It sounds like you've done all the right steps to add a second user. Since you've already emailed and called without a response, I’d recommend checking your spam/junk folder in case their reply was filtered. If you still haven’t heard back, you could try reaching out through their live chat (if available) or their social media channels for a quicker response. / comments
Thanks for reaching out. It sounds like you've done all the right steps to add a second user. Since you've already emailed and called without a response, I’d recommend checking your spam/junk folde...