hbuckner said:
I just installed SQL backup to test it and the application will not open. I installed it on Windows 11 and Server 2019 and both have the same error. Update** I just tried installing this on a windows Server 2019 with SQL Server installed and it did open. SQL Server was not listed as a pre requisite so I am not sure what my client workstations may be missing to run the GUI. It has the .net that was listed. ** Errors from the error log. Faulting application name: RedGate.SQLBackup.UI.exe, version: 10.1.28.2479, time stamp: 0xeffbd369
Faulting module name: KERNELBASE.dll, version: 10.0.22621.4111, time stamp: 0xb2651143
Exception code: 0xe0434352
Fault offset: 0x0014a892
Faulting process id: 0x0x6648
Faulting application start time: 0x0x1DB0AB056247212
Faulting application path: C:\Program Files (x86)\Red Gate\SQL Backup 10\RedGate.SQLBackup.UI.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: d24ee8f4-ad87-4658-910c-8f39729fddea
Faulting package full name:
Faulting package-relative application ID: Application: RedGate.SQLBackup.UI.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileLoadException
at System.SpanHelpers.IndexOf(Char ByRef, Char, Int32)
at System.MemoryExtensions.IndexOf[[System.Char, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ReadOnlySpan`1<Char>, Char)
at System.Resources.Extensions.TypeNameComparer.Equals(System.String, System.String)
at System.Resources.Extensions.DeserializingResourceReader.ValidateReaderType(System.String)
at System.Resources.Extensions.DeserializingResourceReader._ReadResources()
at System.Resources.Extensions.DeserializingResourceReader.ReadResources()
at System.Resources.Extensions.DeserializingResourceReader..ctor(System.IO.Stream)
Exception Info: System.Reflection.TargetInvocationException
at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
at System.Reflection.RuntimeConstructorInfo.Invoke(System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
at System.RuntimeType.CreateInstanceImpl(System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[], System.Threading.StackCrawlMark ByRef)
at System.Activator.CreateInstance(System.Type, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[])
at System.Activator.CreateInstance(System.Type, System.Object[])
at System.Resources.ManifestBasedResourceGroveler.CreateResourceSet(System.IO.Stream, System.Reflection.Assembly)
at System.Resources.ManifestBasedResourceGroveler.GrovelForResourceSet(System.Globalization.CultureInfo, System.Collections.Generic.Dictionary`2<System.String,System.Resources.ResourceSet>, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
at System.Resources.ResourceManager.InternalGetResourceSet(System.Globalization.CultureInfo, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
at vn pro System.Resources.ResourceManager.InternalGetResourceSet(System.Globalization.CultureInfo, Boolean, Boolean)
at System.Resources.ResourceManager.GetObject(System.String, System.Globalization.CultureInfo, Boolean)
at System.Resources.ResourceManager.GetObject(System.String, System.Globalization.CultureInfo)
at RedGate.SQLBackup.UI.Properties.Resources.get_Splash_1___Timeline_Color_Code()
at RedGate.SQLBackup.UI.SplashForm.InitializeComponent()
at RedGate.SQLBackup.UI.SplashForm..ctor()
at RedGate.SQLBackup.UI.Program.ShowSplash()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
It looks like the issue might be related to missing dependencies or incorrect environment setup on the client workstations. Based on the error logs, the problem could be tied to the .NET Framework or other prerequisites not being correctly installed. Here are a few steps you can try:
Verify .NET Framework Version: Ensure the client workstations have the correct version of the .NET Framework (v4.0.30319 or higher). You might want to reinstall or repair it.
Install SQL Server Components: Although SQL Server wasn't listed as a prerequisite, some SQL-related components may be needed for the application to run. You can try installing SQL Server Management Studio (SSMS) or any SQL Server tools.
Check Permissions: Ensure that the application has sufficient permissions to access the necessary system files (e.g., KERNELBASE.dll). Running the application as an administrator may help.
Compatibility Mode: Try running the application in compatibility mode for older versions of Windows.
Update Windows: Ensure that Windows 11 and Server 2019 are fully updated, as missing updates can sometimes cause issues with certain DLLs or system files.
If the issue persists, checking with RedGate support might provide more specific guidance on missing dependencies. / comments
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hbuckner said:
I just installed SQL backup to test it and the application will not open. I installed it on Windows 11 and Server 2019 and both have the same error. Update**I just tried install...
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