Activity overview
Latest activity by TomUellner
Sujay said:
Hi Tom,
The Redgate portal has switched to the new format from 1st July 2024. You would have used the legacy portal format earlier.
For the license (when clicked on the product) on the usage tab, you should see the existing allocation under the "Device".
Selecting the device and clicking "Remove" should free up the usage on the old system.
[image]
Once this is done, you can activate the license on the new system.
Please let me know if this helps.
Regards,
Sujay
Thank you for your help Sujay. / comments
Sujay said:
Hi Tom,
The Redgate portal has switched to the new format from 1st July 2024. You would have used the legacy portal format earlier.
For the license (when clicked on the product)...
But this raises another issue. Since this is already assigned to me on another laptop that is no longer in use, how do I assign the license on my new laptop? / comments
But this raises another issue. Since this is already assigned to me on another laptop that is no longer in use, how do I assign the license on my new laptop?
Sorry, I didn't realize I have to click on the actual product to get to where the serial numbers are. I don't recall having to do that previously. Maybe I'm just misremembering. / comments
Sorry, I didn't realize I have to click on the actual product to get to where the serial numbers are. I don't recall having to do that previously. Maybe I'm just misremembering.
Except I don't have the tabs Usage and Serial Numbers. [image] / comments
Except I don't have the tabs Usage and Serial Numbers.
Where is my serial number
If I remember correctly, product serial numbers used to be listed when you displayed your products on the red gate portal. Now I see my product and license id but no serial number. What am I missin...