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Hi Chris
I literally just get the SQL Monitor graphic in the centre and this;
Unable to connect to the Data Repository
Value cannot be null. Parameter name: value
There is no title bar or anything else on the page to interact with. Since there is no toolbar I'm unsure on how to send you the logs you've requested. None of the accounts have been changed after installation.
What I have noticed are these messages in Event Viewer:
2014-02-26 15:25:04,090 [5] ERROR RedGate.Response.Engine.Alerting.Base.Service.MonitoringAndStorageService [(null)] - Will retry in 5 seconds.
2014-02-26 15:25:04,078 [5] ERROR RedGate.Response.Engine.Alerting.Base.Service.MonitoringAndStorageService [(null)] - Unhandled exception in delayed start.
System.ArgumentNullException: Value cannot be null.
Parameter name: value
at System.BitConverter.ToString(Byte[] value)
at #RVG.#esG.#tQb()
at RedGate.Licensing.Client.LicenceEngineBase.GetLicence(Int32 productCode, String productName, Int32 majorVersion, Int32 minorVersion, String location)
at #RVG.#mNH.#0IH()
at #RVG.#kNH.#3IH(Boolean )
at #eLv.#qNV..ctor(#nNV , NetworkSettingsSection , RepositorySettingsSection , CollectionSettingsSection , AlertSettingsSection , FeatureUsageSettingsSection , #ffZ , #li5c , Option`1 , Option`1 , Option`1 )
at #eLv.#dLv.#ANV()
The server I've installed this on has no internet access, is the product trying to reach your servers for activation and could this be the root of the problem?
Thanks / comments
Hi Chris
I literally just get the SQL Monitor graphic in the centre and this;
Unable to connect to the Data Repository
Value cannot be null. Parameter name: value
There is no title bar or anyth...