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Hi Kev,
That is great news and yes it was by design so that people did not get spammed with emails.
The ability to configure the frequency of emails is under consideration for a future release. If you have any other problems please do not hesitate to contact us and apologies for the delay in responding to you.
Best Wishes
Emma / comments
Hi Kev,
That is great news and yes it was by design so that people did not get spammed with emails.
The ability to configure the frequency of emails is under consideration for a future release. If...
Hi Xadi and Kev,
Are you receiving an email notification the first time an alert is raised but
not for subsequent occurences of that alert?
Have you cleared the alert and then still not received an email when it re-occurs?
Kind Regards
Emma / comments
Hi Xadi and Kev,
Are you receiving an email notification the first time an alert is raised but
not for subsequent occurences of that alert?
Have you cleared the alert and then still not received an...
Hi Xadi,
Thank you for the data, please could you let me know, what version of SQL you are connecting to and what operating systems are they running on?
Cheers
Emma / comments
Hi Xadi,
Thank you for the data, please could you let me know, what version of SQL you are connecting to and what operating systems are they running on?
Cheers
Emma
Hi Kev
Thank you for the information about the email alerts and log file.
We have managed to encounter an email alert not triggering similar to what you are experiencing.
Please could you provide the following information:-
Operating system with the GUI
Operating System with the Alert repository
Email application you are using
What version of sql server are you trying to connect too and what operating sytem are they running on.
Would you be able to send us your Alert Repository log files so we can look into this further.
You should find them here by default on the AR machine :
[All Users]\Application Data\Red Gate\SQL Response 1\Alert Repository
Could you also send in the Alert repository Log file, you should find it here by default on the AR machine :
[All Users]\Application Data\Red Gate\\Logs\SQL Response Alert Repository 1
If you could e-mail them to support@red-gate.com referencing this forum topic, we will take a look.
Thank you
Emma / comments
Hi Kev
Thank you for the information about the email alerts and log file.
We have managed to encounter an email alert not triggering similar to what you are experiencing.
Please could you provide t...
Thank you for the information.
If you could zip up the whole Alert repository folder that would be great but if not if you could provide the DB_0 folder and a few of the log files especially one for a day where you expected to receive an email notification but did not.
Kind Regards
Emma / comments
Thank you for the information.
If you could zip up the whole Alert repository folder that would be great but if not if you could provide the DB_0 folder and a few of the log files especially one fo...
Thank you both for your responses.
Please could you provide the following information:-
Operating system with the GUI
Operating System with the Alert repository
Email application you are using
Would you be able to send us your Alert Repository files so we look into this further.
You should find them here by default on the AR machine :
[All Users]\Application Data\Red Gate\SQL Response 1\Alert Repository
Could you also send in the Alert repository Log file, you should find it here by default on the AR machine :
[All Users]\Application Data\Red Gate\\Logs\SQL Response Alert Repository 1
If you could e-mail them to support@red-gate.com referencing this forum topic, we will take a look.
Thank you
Emma / comments
Thank you both for your responses.
Please could you provide the following information:-
Operating system with the GUI
Operating System with the Alert repository
Email application you are using
Woul...
Hi Xadi,
Sorry that you are experiencing this problem. Please could you provide answers to the following questions so that we can investigate the issue:-
Did you fail to receive an email notification for an alert that was raised within the GUI?
Were emails for job alerts successfully received for 1.1?
Can you successfully send and receive a test email using 1.2?
Is this issue present for all server instances that you are connected to?
If you go to the Configure a server tab of the configuration dialog and navigate to the appropriate Job alerts for the server concerned
Is the email address correctly listed in the Send email to text box?
Are the alerts enabled?
Thank you in advance for your information.
Regards
Emma / comments
Hi Xadi,
Sorry that you are experiencing this problem. Please could you provide answers to the following questions so that we can investigate the issue:-
Did you fail to receive an email notificat...
Hi kev,
Sorry that you are experiencing this problem. Please could you provide answers to the following questions so that we can investigate the issue:-
Did you fail to receive an email notification for an alert that was raised within the GUI?
Is this issue present for all server instances that you are connected to?
If you go to the Configure a server tab of the configuration dialog and navigate to the appropriate Job alerts for the server concerned
Is the email address correctly listed in the Send email to text box?
Are the alerts enabled?
Thank you in advance for your information.
Regards
Emma / comments
Hi kev,
Sorry that you are experiencing this problem. Please could you provide answers to the following questions so that we can investigate the issue:-
Did you fail to receive an email notificatio...
Hi Jonathan,
Thank you very much for the screen shots. We are currently looking into this and it should be addressed in a future release.
Best wishes
Emma / comments
Hi Jonathan,
Thank you very much for the screen shots. We are currently looking into this and it should be addressed in a future release.
Best wishes
Emma
Hello Fatherjack.
Please could you email support@red-gate.com providing a screenshot of the issue you described and referencing this thread.
Best Wishes
Emma / comments
Hello Fatherjack.
Please could you email support@red-gate.com providing a screenshot of the issue you described and referencing this thread.
Best Wishes
Emma