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I replied to the ticket and it didn't update the forum post, also good to know! / comments
I replied to the ticket and it didn't update the forum post, also good to know!
Hi, I will create a ticket from this. / comments
Hi, I will create a ticket from this.
Ah, I can't make one from my own posts. / comments
Ah, I can't make one from my own posts.
Hi, I am going to create a ticket for you. / comments
Hi, I am going to create a ticket for you.
did you do that without a redirect link? / comments
did you do that without a redirect link?
Ok so if you look at the test that I did it appears that chosing redirect leaves the old post there with 'Merged' in front of it - that might better to ensure that the OP sees what has happened. A post from us saying we just merged it might not hurt either / comments
Ok so if you look at the test that I did it appears that chosing redirect leaves the old post there with 'Merged' in front of it - that might better to ensure that the OP sees what has happened. A ...
Will be merged into the older one. / comments
Will be merged into the older one.
wow that smiley is big - is that intended? @James B ? / comments
wow that smiley is big - is that intended? @James B ?
Looking good Ben! I removed the _ from your name for you [image] / comments
Looking good Ben! I removed the _ from your name for you
Hi Martin,
Thanks for getting in touch.
Because this problem is specific to your setup, it'll need dedicated investigation on log files by one of our Product Support Engineers. This service comes with one of our support packages.
Can one of team get in touch with you directly to discuss the options? / comments
Hi Martin,
Thanks for getting in touch.
Because this problem is specific to your setup, it'll need dedicated investigation on log files by one of our Product Support Engineers. This service comes w...