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Hi Martin, Thanks for getting in touch. Because this problem is specific to your setup, it'll need dedicated investigation on log files by one of our Product Support Engineers. This service comes with one of our support packages. Can one of team get in touch with you directly to discuss the options? / comments
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Hi Martin, Thanks for getting in touch. Because this problem is specific to your setup, it'll need dedicated investigation on log files by one of our Product Support Engineers. This service comes w...
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Hi all, Some news for you all. We're now planning on increasing the size of our .NET team to get this and other issues fixed and maintain the product going forward. I don't have a timescale but hopefully will be able to give you more details again in a couple of weeks. Thanks again for your patience whilst we get this fixed. I will update as soon as I know more. / comments
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Hi all, Some news for you all. We're now planning on increasing the size of our .NET team to get this and other issues fixed and maintain the product going forward. I don't have a timescale but hop...
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I'm afraid not at the moment. We haven't forgotten about the issue but don't have any updates yet. I will update this thread when there are new developments. / comments
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I'm afraid not at the moment. We haven't forgotten about the issue but don't have any updates yet. I will update this thread when there are new developments.
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Hi @edipper I've merged your question into the existing thread for this question. You can subscribe to updates on the existing thread by pressing the Star icon at the top right of the post. Depending on your notification settings in your profile you can either choose to be emailed or notified by a popup on the forum when there is an update. / comments
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Hi @edipper I've merged your question into the existing thread for this question. You can subscribe to updates on the existing thread by pressing the Star icon at the top right of the post. Dependi...
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No further updates for the time being but they will be posted here when we do. I appreciate how frustrating this is for you and apologise that I can't offer more information at this time. / comments
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No further updates for the time being but they will be posted here when we do. I appreciate how frustrating this is for you and apologise that I can't offer more information at this time.
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@rmrussell1970 I can't find anything in our queue for you under your forum email address. If you like you can DM me the ticket number you were given when you emailed in and I can investigate for you. / comments
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@rmrussell1970 I can't find anything in our queue for you under your forum email address. If you like you can DM me the ticket number you were given when you emailed in and I can investigate for you.
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@Ange thanks for posting that for other community members! / comments
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@Ange thanks for posting that for other community members!
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Oops! I didn't see that - sorry for the confusion! We recently changed the forum software and you must have been caught up in the filter from the last one. You starting a new thread got you added to the spam queue in the new software but I've marked you as verified so it shouldn't happen again. / comments
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Oops! I didn't see that - sorry for the confusion! We recently changed the forum software and you must have been caught up in the filter from the last one. You starting a new thread got you added t...
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jschwarz wrote: » This is still not working properly, i tried to upload details as a reply to this thread, but my updates are being treated as SPAM! Hi @jschwarz , Sorry about that! I think the forums got confused with how much information you were submitting. I've released your flagged posts and marked your account as verified to prevent that from happening again. Feel free to DM me if you run into more issues. / comments
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jschwarz wrote: » This is still not working properly, i tried to upload details as a reply to this thread, but my updates are being treated as SPAM! Hi @jschwarz , Sorry about that! I think t...
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Glad you were able to figure it out bkilen, thanks for letting us know. / comments
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Glad you were able to figure it out bkilen, thanks for letting us know.
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