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Hi and thanks for your suggestion. Very happy for you to post PowerShell related questions here. If in the future we find there a lot of these, then we will definitely consider spinning up a separate forum.
Cheers, Fiona (Project Manager - Redgate Database Lifecycle Management) / comments
Hi and thanks for your suggestion. Very happy for you to post PowerShell related questions here. If in the future we find there a lot of these, then we will definitely consider spinning up a separa...
Hi
Can I check - were you able to resolve this error? I just had a look at your SQL Monitor Hosted and I don't see this error now although I notice you're still not up and running.
If you'd like some further help getting things working, please feel free to contact the team directly on sqlmonitorhosted@red-gate.com (this email address is for the hosted product specifically).
Thanks, Fiona / comments
Hi
Can I check - were you able to resolve this error? I just had a look at your SQL Monitor Hosted and I don't see this error now although I notice you're still not up and running.
If you'd like so...
The following page outlines the ports you need to open for the on-premise version of SQL Monitor http://documentation.red-gate.com/pages ... d=17270675
Whilst not specific to hosted, the same principle should apply.
Additionally the hosted relay uses port 23547 to communicate with Red Gate’s servers. / comments
The following page outlines the ports you need to open for the on-premise version of SQL Monitorhttp://documentation.red-gate.com/pages ... d=17270675
Whilst not specific to hosted, the same princi...
It doesn't help to disable the WMI part of the monitoring because the underlying problem is with DCOM on which WMI and remote registry are built. Whilst you could disable WMI, disabling remote registry would remove much of the product’s usefulness.
In order for monitoring to succeed, the following network traffic needs to be opened up (see http://support.microsoft.com/kb/832017/en-gb):
ICMP Ping
Port 135
Port 445
Ports 49152-65535 (for Windows Server 2008 or later)
Ports 1023-5000 (for Windows Server 2003 or earlier)
These are all covered by the following Windows Firewall rules/exceptions:
All ICMP v4
Core Networking
File and Printer Sharing
SQL Server
Windows Management Instrumentation (WMI)
I hope that is of some help.
Fiona / comments
It doesn't help to disable the WMI part of the monitoring because the underlying problem is with DCOM on which WMI and remote registry are built. Whilst you could disable WMI, disabling remote regi...
Sean
Sorry to hear you are having problems. We have already raised a bug for this (SRP-6398) and believe we have a fix. We only have 1 machine here where we see this same issue, so once we have confirmed the fix we will aim to get a release out with this in.
I will update again when we have something more concrete.
Thanks, Fiona / comments
Sean
Sorry to hear you are having problems. We have already raised a bug for this (SRP-6398) and believe we have a fix. We only have 1 machine here where we see this same issue, so once we have con...
Sean
We are trying to further understand the cause of this issue and have a couple of questions:
1) What versions of .NET do you have installed on the machine(s).
2) Assuming the web and base monitors are on different machines are they both on Windows 2008 R2 (specifically the R2 part)?
Many thanks
Fiona / comments
Sean
We are trying to further understand the cause of this issue and have a couple of questions:
1) What versions of .NET do you have installed on the machine(s).
2) Assuming the web and base monit...
Hi Sean
We have released a bug-fix release that will hopefully resolve this issue. You can download it here http://www.red-gate.com/products/dba/sql-monitor/download
Please let us know if this doesn't resolve your issue.
Best regards
Fiona / comments
Hi Sean
We have released a bug-fix release that will hopefully resolve this issue. You can download it herehttp://www.red-gate.com/products/dba/sql-monitor/download
Please let us know if this doesn...
We need to validate the licence after upgrade because in this case it was a major upgrade and therefore your v2.x licence would only be valid for v3.0 if you have a support and upgrades package.
If this validation fails (either due to lack of internet connection or because you don't have support and upgrades) then you are moved onto a trial version.
Thanks, Fiona / comments
We need to validate the licence after upgrade because in this case it was a major upgrade and therefore your v2.x licence would only be valid for v3.0 if you have a support and upgrades package.
If...
That's great that you have upgraded ok. Sorry to hear about the licences.
Is the machine hosting the Base Monitor connected to the internet?
Is there anything in the SQL Monitor log file indicating why this didn't work?
See this link for how to view your log files: http://www.red-gate.com/supportcenter/c ... LogFilesKB / comments
That's great that you have upgraded ok. Sorry to hear about the licences.
Is the machine hosting the Base Monitor connected to the internet?
Is there anything in the SQL Monitor log file indicating...
Hi Ed
To add to the above post, can you also email across the output (for the relevant time period) from your custom script.
Many thanks
Fiona / comments
Hi Ed
To add to the above post, can you also email across the output (for the relevant time period) from your custom script.
Many thanks
Fiona