Comments
Sort by recent activity
Just wanted to let you know that the time must be reported in UTC time and not be using a offset. I just exported some analysis reports to a csv report and those times are in UTC too. / comments
Just wanted to let you know that the time must be reported in UTC time and not be using a offset. I just exported some analysis reports to a csv report and those times are in UTC too.
Thanks.
It looks like the alerts that are emailed, for the time raised is staying in UTC time too. Example: Time raised 11/20/2010 8:10:28 PM (UTC)
Chris Spencer wrote:
We store everything in UTC and then convert to localtime in the UI. This works well but it sounds like we've missed a date or two. I didn't get time to investigate this today but it's on my to do list for Monday.
Thanks
Chris
/ comments
Thanks.
It looks like the alerts that are emailed, for the time raised is staying in UTC time too. Example: Time raised 11/20/2010 8:10:28 PM (UTC)
Chris Spencer wrote:
We store everything in UTC ...
I've had issues with this Windows 7 32bit before. Maybe it is related somehow. I have it installed on Windows Server 2008 R2 and that is working fine. So I'm fine on my end.
Thanks
Chris Spencer wrote:
I'm having difficulties reproducing this error. I've tried a few Windows 7 machines (32/64 bit) but to no avail, which makes me think that there must be something specific to your Windows 7 machine.
Is it possible to double check this on another Windows 7 machine?
Or if this isn't possible then maybe try uninstalling / reinstalling .NET 3.5 to see if this makes any difference.
Thanks
Chris
/ comments
I've had issues with this Windows 7 32bit before. Maybe it is related somehow. I have it installed on Windows Server 2008 R2 and that is working fine. So I'm fine on my end.
Thanks
Chris Spencer w...
I went through all the other configuration setting and everything else saves fine. It is only the alert settings that seem to be having the trouble.
As far as my environment:
I have the monitor and client installed on Window 7. I'm using the included Mono.WebServer2/0.2.0.0 and SQL 2008R2.
Chris Spencer wrote:
Okay thanks for that.
I'll investigate the SQL Server 2008 R2 angle.
In the meantime is it only the alert settings that error when saving? Do other configuration pages save correctly e.g. email, trace or data purge?
Thanks
Chris
/ comments
I went through all the other configuration setting and everything else saves fine. It is only the alert settings that seem to be having the trouble.
As far as my environment:
I have the monitor and...
I installed the Base monitor and web server on windows server 2008 R2 64bit and using SQL 2005 and the alert settings save fine there. Ie 8 works fine with it to.
So I'll keep trying to narrow down the root cause.
Update:
I just reinstalled base monitor and web server on Windows 7 with SQL 2008r2 and alert settings still error.
I just reinstalled base monitor and web server on Windows 7 with SQL 2005 and alert settings still error.
I just reinstalled base monitor and IIS web server on Windows 7 with SQL 2008 R2 and alert settings still error.
Seems like it is narrowing down to an issue in Windows 7 / comments
I installed the Base monitor and web server on windows server 2008 R2 64bit and using SQL 2005 and the alert settings save fine there. Ie 8 works fine with it to.
So I'll keep trying to narrow down...
Chris,
I installed Firefox but seem to be having the same issue.
I went over the requirements and the only difference is that I am using SQL Server 2008 R2 as the data store. I would not think that was an issue but what do you all think?
Chris Spencer wrote:
Thanks for the log files. I've had a look through them but unfortunately I can't see anything that would obviously cause this issue.
Is there any chance that you could test modifying alert settings on a browser other than Internet Explorer? This will help us to narrow down the cause of the issue. I am trying to reproduce this internally and seeing a similar issue on Internet Explorer (similar as in I can get it to error when saving - error message is different though)
Thanks
Chris
/ comments
Chris,
I installed Firefox but seem to be having the same issue.
I went over the requirements and the only difference is that I am using SQL Server 2008 R2 as the data store. I would not think that...
Chris Spencer wrote:
Hi Harold
Apologies for this. Is this happening to all alerts or just a few? Does it happen only when you make changes to an alert or every time the Save Settings button is clicked?
It would also be interesting to know what browser you are using?
Many Thanks
Chris
It seems to be happenong on every alert that I try. I can make and add changes but when I click the apply chages to save the changes to does throws the error. I am using IE 8 and on Windows 7 32 bit.
Also if I go into the alert and make no changes and click apply it throws the error too. / comments
Chris Spencer wrote:
Hi Harold
Apologies for this. Is this happening to all alerts or just a few? Does it happen only when you make changes to an alert or every time the Save Settings button is ...
They are on their way to you.
Thanks
Chris Spencer wrote:
Hi Harold
To debug this issue I think we need to view the log files. Would it be possible for you to zip up and send the log files at this location C:\ProgramData\Red Gate\Logs\SQL Monitor 2 (or C:\Documents and Settings\All Users\Application Data\Red Gate\Logs\SQL Monitor 2 on pre-Vista OS) to chris.spencer@red-gate.com ?
Note that if you have a distributed setup the log files will be created on the different machines - we’d be interested in the base monitor ones as well as website.
Many Thanks
Chris
/ comments
They are on their way to you.
Thanks
Chris Spencer wrote:
Hi Harold
To debug this issue I think we need to view the log files. Would it be possible for you to zip up and send the log files at this...
Thanks
priyasinha wrote:
Hi,
Thanks for your feedback. Unfortunately, this is not supported in the current released version. I have logged this enhancement request as SRP-2472.
Thanks,
Priya
/ comments
Thanks
priyasinha wrote:
Hi,
Thanks for your feedback. Unfortunately, this is not supported in the current released version. I have logged this enhancement request as SRP-2472.
Thanks,
Priya
Thanks / comments
Thanks